Outside Fort Totten, WMATA also adding more “fare vending machines outside stations, closer to bus stops for our Metro Bus customers.”
From WMATA:
“Metro’s “Fares Pay for Service” campaign is now in effect, a systemwide initiative focused on improving fare compliance and protecting funding for the transportation service customers depend on every day.
The campaign was highlighted during a media event on Thursday, May 28 at the Paul S. Sarbanes Transit Center in Silver Spring, where Metro General Manager and CEO Randy Clarke joined Metro Transit Police officers, Metro management team, Board members and staff to expand fare enforcement and customer education efforts on Metro Bus routes throughout the region.
“Customer fares pay for bus operators, vehicle maintenance, better service, and long-term investments across the region. Fare compliance matters, fare payment is expected, and our MTPD officers will enforce our policy,” said Metro General Manager and CEO Randy Clarke. “We must restore respect for the system, support our frontline workers and fund the services our customers need.”
Metro currently delivers nearly one million customer trips every day and continues to be a national leader in ridership growth. Investments in technology, reliability, customer experience, and easier fare payment through Tap. Ride. Go. have helped grow ridership. However, fare evasion on Metro Bus remains at unacceptable levels. Fare evasion on Metro Bus could result in approximately $50 million in lost revenue this fiscal year. (more…)
