79°Mostly Cloudy

by Prince Of Petworth August 17, 2018 at 3:15 pm 0


Photo by PoPville flickr user Joe Flood

“Dear PoPville,

My fiancé and I are getting married on 10/27 at Carnegie Institue and we are having a hell of a time finding a day of coordinator for our wedding. We are super organized and have most everything already panned out, we are just needing someone to help keep things running smooth the day of. Any recommendations?”

by Prince Of Petworth August 17, 2018 at 12:45 pm 0


Photo by PoPville flickr user brunofish

“Dear PoPville,

All I wanted was a new front door. Nothing fancy. Nothing complicated. Just a door Home Depot has in stock installed in my DC home.

But here I am, 4 months after taking a seat at their Doors and Windows “service” desk , and I still don’t have a door. What I do have is a story of the worst customer service I have experienced in my 40+ years on the planet. It goes like this:

Pick out a door in the Rhode Island Ave store. Easy. Found one in stock

Wait half 45 minutes to see a Doors and Windows “specialist.” Spend twenty minutes going through details, like brass vs nickel, left hanging, etc for the door I picked out. I point to it again on the display wall.

Wait for call for measurement

Third party installer comes to do the measure.

Week goes by.

Another week goes by.

Call store. They say I haven’t picked out a door yet. I say I have. Can I just give them the SKU? No they say, I have to come into the store to do the design. Um, that’s what I thought I already did. But I want to get this done, so I go back into the store again.

Wait half 45 minutes to see a Doors and Windows “specialist.” Repeat prior experience. Spend twenty minutes going through details, like brass vs nickel, left hanging, etc for the door I picked out. I point to it again on the display wall. The door is hanging just above the “service desk.”

Week goes by. I finally get a call. Can I come in and pick out a door, they ask? I said I’ve already done that, and give the name of the store specialist I spoke with the last time I was in.

Week goes by.

I call.

I email.

I call again. On hold for half hour. Finally I speak to store manager. He says I’ll get a call back. I don’t. (more…)

by Prince Of Petworth August 16, 2018 at 10:22 pm 0


Photo by PoPville flickr user Mr.TinDC

“Dear PoPville,

I’m looking to have a very basic living will drawn up. Nothing fancy. I don’t have faith in the online DIY programs, so a suggestion to use one of those is a nonstarter for me. I don’t want to spend a ton of money on it. I’m hoping to keep the whole thing under $500.

Does anyone out there in PoPville have any suggestions for a decent wills & trusts attorney in DC? FWIW, I’ve asked friends for recommendations, and none of them have such documents.”

In addition to recommendations I’d also be curious to know what types of wills folks have? Health, finances, online life?


by Prince Of Petworth August 16, 2018 at 4:15 pm 0


Photo by PoPville flickr user Erin

“Dear PoPville,

Our yard is quickly becoming Amazonian (minus the spiders of unusual size) (I hope), and we need someone to do some hacking back and help get it under control. It’s mostly out of control weed trees and encroaching vines, although our azaleas need some pruning and shaping as well. We’re in North Cleveland Park. Any recommendations from the PoPvillagers?”

by Prince Of Petworth August 16, 2018 at 3:15 pm 0


Photo by PoPville flickr user Elvert Barnes

“Dear PoPville,

I am looking for recommendations for quality furniture repair shops. I have a leather rocking chair that is in need of some tlc. A part of the wooden support structure cracked which led to one of the rockers coming loose. I would love to get some recommendations from the community on good repair shops, preferably in the District. Any help is appreciated, thanks!”

by Prince Of Petworth August 16, 2018 at 2:15 pm 0


Photo by PoPville flickr user John Cochran

“Dear PoPville,

Have you ever posted anything about mitigating smoke from neighbors? [Ed. Note: Who can forget the classic from April 5, 2011 My Elderly Neighbor Won’t Stop Smoking Pot and our Apartment Reeks] New neighbor moved into the condo next door and I am looking to get someone to come in and make sure all the air ducts and crevices are sealed so the smoke wont keep seeping into my place. Seems like a pretty common city problem but didn’t see anything about companies the PoP community might recommend to do it.”

Has anyone recently worked with a company that deals with issues like this?

by Prince Of Petworth August 16, 2018 at 1:45 pm 0


3rd floor 1834 Columbia Road, NW

“Dear PoPville,

I got a gift certificate for my husband to do one of those paint/wine activities at Uncork’d Art in Adams Morgan way back for Christmas. We didn’t get around to it immediately after the holidays, and then, since March it appears they have been remodeling and offering no classes in Adams Morgan and only very rarely classes in other locations. It’s now August and there has been no sign of progress–and no classes are being offered. (more…)

by Prince Of Petworth August 16, 2018 at 12:45 pm 0


via google maps

“Dear PoPville,

I was crossing the intersection at 17th Street NW and S Street NW, near the S Street Dog Park with a co-worker. A car with about 4 or 5 young white men were at the stop sign, honking at people walking and giving them the middle finger.

My co-worker and I had crossed the street and as they drove through the intersection towards us. They yelled out what I believe to be, “Hey you!” Throwing a full bottle of Vitamin water at us, which, was clearly intended to hit either of us in the head but, it missed. I didn’t catch their license plate number but, it was a Maryland license plate.

So, folks beware, a car with Maryland license plate (think it was a Honda Civic) of about 4 or 5 white men are driving around the city being terrible and assaulting folks. This happened around 5:20pm.”

by Prince Of Petworth August 15, 2018 at 2:15 pm 0

“Dear PoPville,

Last night [Sunday] I had a reservation from 5:00-7:00p that I made a month in advance knowing about the metro service interruption and the racist march downtown, having to transport my 5 year old daughter pursuant to a custody agreement requiring my daughter to be dropped off at 6p in Virginia. As the thunderstorm hit, our car was not available (parking lot above Columbia Heights Giant). The ZipCar representative said we could wait for 45-50 minutes or walk a mile in the storm to a car in another location, carrying a car seat, my daughter, and her bag. (more…)

by Prince Of Petworth August 14, 2018 at 1:15 pm 0


Photo by PoPville flickr user Claire Uziel

“Dear PoPville,

I’d love to pick the community’s brain about the best way to go about resolving a water issue in my home. I live in a rowhome, and on the basement wall that my neighbor and I share, water leaks through the bricks during very heavy rains.

A waterproofing company visited this morning, and said that it’s coming from the neighbor’s downspout (the downspout goes into a buried tube that runs along our property lines), and that the resolution would be to dig out the buried tube, re-backfill, and re-grade the area, as well as get a new downspout. His guess, based on the current grading (not away from the house) is that the water is pooling, and that the buried tube is clogged.

Do you think this is my neighbor’s entire responsibility? (more…)

×

Subscribe to our mailing list