
“Dear PoPville,
I just wanted to share a scam that I unfortunately fell victim to this morning. I locked myself out of my house. I had a Nest lock that I was able to unlock, but we also had a regular entry door lock in the doorknob, for which I’d accidentally left the keys inside.
I called a company, which had great google reviews. With that service, you call dispatch, and they send a technician out. The locksmith arrived, and began working. She spent about one minute trying to pick the lock, then before I knew what she was doing, she pulled out a drill and completely destroyed the lock. She claimed it was necessary, and then offered to sell me a new one for $125 (the same lock costs $20 on Amazon). This was on top of the $250 she’d already charged for the service.
This all seemed wrong, since it was a regular door lock, no deadbolt, no damage. (more…)