“Dear PoPville,

I renewed my vehicle registration online last month and the form auto filled with registration and vehicle inspection fees. I elected to renew my RPP for another year. I drove down to the inspection station today and they informed me my inspection was not due until next year, per my inspection sticker. The employee said that sometimes this happens to people who only renew their registration for a year at a time and “it usually works itself out.” Has anyone else had this issue? I don’t think it’s worth trying to get a refund out of the DMV, but also….shouldn’t their records be accurate, especially if there is no way to unselect paying for inspection?”


“Dear PoPville,

I’m hoping someone can help me figure out a question I have about changing my name with the DMV. I got married last year and have changed my name with Social Security, but have yet to receive my updated card.

Can I go to DC DMV with my marriage license and get my name changed without the updated Social Security card? I’m reading conflicting information online and can’t get a straight answer when calling 311.


“Dear PoPville,

We received the below note for an unpaid parking ticket. My gut reaction is this is a scam, since we haven’t gotten a parking ticket in months, we haven’t gotten any late notices from dc on unpaid parking tickets, and normally when tickets are late it doubles. I am curious if anyone else has gotten this letter, and should I ignore it and wait for an official letter? I know there were a bunch of scam letters floating around. Thanks!”


“Dear PoPville,

Here’s an update from my ongoing battle with the DMV bureaucracy. There are some real issues here having to do with good government, transparency and due process.”

Dear Councilmember Allen,

Thank you again for your attention to my ongoing issue with the DMV. I hope you and your colleagues will continue to pursue a legislative fix to end the DMV’s abuse of its authority. It’s unconscionable that individuals have no recourse, due to the DMV’s lack of transparency and due process, to challenge the validity of alleged outstanding, decade-old parking tickets. I wanted to let you know the latest on my situation to inform your efforts to provide better oversight and improve the DMV’s processes going forward.

After DMV Director Babers was unhelpful in response to your outreach on my behalf, I pursued the only other avenue I had left. I followed up with my bank again to further pursue the possibility of accessing my old records in hopes of finding the proof of my payment to the DMV for the parking tickets 10 years ago. The bank again informed me that they do not keep such records beyond 7 years. I was told by the branch manager at my bank that 7 years is the industry standard for preserving such records, as prescribed by government regulation. Thus, there is absolutely no way for me, or others caught in this DMV catch-22 trap, to provide proof of payment to the DMV without locating my original receipt.

As I’ve previously discussed with you and your staff, it is onerous and unreasonable to expect someone to be able to provide a receipt from 10 years ago. It’s even more unreasonable in a circumstance such as mine, where I had every reason to believe that the matter of the old parking tickets was resolved for good, given my initial registration of the vehicle the tickets were issued to (the Ford Ranger) when I moved from Virginia to DC, followed by repeated successful vehicle registrations over the past 10 years.

Again, I find Director Babers’ explanation that the DMV had no way of knowing that there were outstanding tickets on my vehicle when I registered it in the District to be disingenuous. Since I had to provide my VA license, former address, and vehicle information to DC DMV at the time of registration, the tickets on my Ford Ranger were identified and paid at the time of initial registration of the vehicle. Assertions by the Director that the only way the DMV agents would have been able to identify outstanding tickets on my vehicle was if I volunteered the information contradicts the experience of anyone who has registered a vehicle and owed back tickets, impugns the competence of frontline DMV employees, and does not pass the straight-face test.

TEN YEARS. I think it’s important to put this in perspective. In the intervening 10 years, I have moved multiple times and successfully registered two different vehicles in DC. Yet after all these years, I’m suddenly being presumed guilty of owing this debt, without any means of recourse. For crying out loud, people commit criminal felonies in DC for which the statute of limitations is less than 10 years. The IRS doesn’t even require people to keep their tax records for 10 years. As you noted, there is no adjudication process with the DMV after 60 days have passed. Furthermore, I’m not seeking to adjudicate the validity of the original tickets at this point. My issue is that I already paid the tickets. Yet, I’m now suddenly being required to prove my innocence of this alleged debt by providing a 10-year-old receipt. This is an example of inept, oppressive government bureaucracy at its worst. It’s Kafkaesque. (more…)


DMV
Photo by PoPville flickr user Brett Bowers

“Dear PoPville,

I received a speeding ticket in the mail this afternoon. It was clearly delivered to the wrong address because in fact, the address on the ticket does not exist and I don’t own the car that was caught speeding. I notified the DMV via the general email but have doubts as to whether that will resolve the situation. I’d hate for there to be a mix up and someone have to pay a huge fine for not receiving the ticket in the first place. On the other hand, if something dodgy is at play, I’d like to let the DMV know. Any idea how to resolve?”


12781395755_ed14f9b5d6_z
Photo by PoPville flickr user John Sonderman

“Dear PoPville,

Here is a PSA. Last year I spent a very frustrating time renewing my registration with DMV. The system kept on returning an error message. I found a nice person in the Director’s office, who processed it for me manually. If figured there was some problem they would fix. This year, same result. I have a Mac and use Safari (I would think lots of others do too). I now realize that I could only process my renewal using Chrome (rather than Safari.) So, since the DMV seems not interested in fixing the site, they should at least warn users not to use Safari. Don’t want people to waste their time.”


temporary_car_registration_dc
Photo by PoPville flickr user nevermindtheend

“Dear PoPville,

Do you know if DC offers temporary registration? I’ve been a DC resident for 9 years and my registration expires on September 3. I am moving to Maryland on September 15th. Is there anything I can do to avoid paying for another full year of registration from DC?”


real_ID_DC_DMV

Thanks to Eckington Chick for letting us know in this morning’s rant/revel:

“Rave: The DC DMV reversing its stance on the Real ID. We don’t have to get our licenses changed until they expire. Yeah!! See item #6 on their page:

When will the District of Columbia begin issuing REAL ID credentials?

May 1, 2014. However, this date only impacts those residents obtaining a DC license for the first time, renewing their licenses or who need to replace their license due to it being lost, stolen or an address change. Your existing DC DMV credential will remain valid until its expiration date and will be accepted for federal purposes (such as entering federal buildings and boarding airplanes).”

UPDATE: From Council Member at Large David Grosso’s office:

“@Team_Grosso
Just got off phone w @dcdmv and now have clarification. tl:dr = no one needs to renew unless DL expires

Those deadlines are for DC DMV to be compliant with REAL ID. They do not affect individuals’ DL/IDs

If my DL expires in 2018, it’s OK b/c feds have already certified DC’s process for complying w REAL ID.”


7353182140_32fb3c6688_z
Photo by PoPville flickr user BrennaLM

We got another crazy parking ticket to deal with…

“Dear PoPville,

I got a parking ticket last week.

It has the wrong license plate # on it.

Should I pay it or should I just hope that there is no poor sap with the license # the officer wrote down who will have to deal with DMV to fight it?

Is there a way i can research whether there is an actual license with the one on the ticket?

It has a DU rather than a DC …”


dmv_towing
Photo by PoPville flickr user philliefan99

“Dear PoPville,

The DMV did a “relocation tow” on my car last month, and upon retrieving it (from literally around the corner) I immediately paid the $100 fine online and didn’t think anything of it until I got a Notice of Unsatisfied Parking Tickets in the mail last week. It claimed that I had failed to pay my ticket within 30 days and that I now owe the city $200. I went back to my credit card statement and found the proof that I did indeed pay the initial ticket the same day as the tow. My current problem is that I can’t reach a human being at the DMV or 311 or anywhere else to tell them they screwed up and I should not be penalized for their mistake. Will I have to drag myself to a DMV location in person to show this to someone, or is there any other option??”