Thanks to Jimmy for sending “Garbage truck forgot something…”
That’d be a bummer if you had to fork over $62.50 because of this.
Utilities
courtesy DC Water
From DC Water:
“DC Water’s newly opened Anacostia River Tunnel System was pressed into service early Monday as heavy rains battered the District of Columbia. About two inches of rain fell over a three hour period, far more than the city’s combined sewer system can handle. During the storm, the new tunnel prevented approximately 170 million gallons of combined sewage and stormwater from being discharged to the Anacostia River.
DC Water placed into operation the first section of the Anacostia River Tunnel System, from RFK Stadium to the Blue Plains Advanced Wastewater Treatment Plant, in late March. (more…)
“Dear PoPville,
You’ve written on similar many times in the past but just a head’s up and a general query if they have hit up any others, that some sort of iteration of the PEPCO scam may be afoot. A young woman with a Russian/Eastern European accent was going door to door in Michigan Park this evening.
She showed up around 6:30 saying that people in the neighborhood had reported excessive charges to their PEPCO bills and that they were out to look into it. She said she was from some company (I couldn’t clearly understand her, but it wasn’t Pepco) carried an iPad and had a lanyard of a non-Pepco company and an ID badge facing the wrong way so it was just a blank white badge.
She said she wanted to inspect my bill to insure I hadn’t been needlessly impacted. Sensing something fishy, in an attempt to shoo her off, I said I have paperless billing so don’t have anything handy. She said, that’s okay, if you can login to your account I can show you. Trying to shoo her off one more time as I was trying to get my toddler to eat and ready for bed, I said my computer was upstairs and I’m not. I then turned it back on her and said “I’ll take a look and call you if I have problems. I should call Pepco, right?” She replied with “No, I am the agent for this neighborhood and I will be in the neighborhood til 8pm, call me, Leena.” She gave me a non-202 number and eventually went next door. I later learned the area code was for northern New Jersey.”
Well this is awkward.
Are you serious @washingtongas? The neighbors moved out NOT US. YOU TURNED OFF THE WRONG GAS! Now I am freezing and can’t cook. pic.twitter.com/UnaQ4ZDTjm
— DC Coffee Snob (@DCoffeeSnob) April 9, 2018
So @washingtongas cut off my gas for no reason I spent 2.5 hrs on the phone w @washingtongas last night. Had to sleep in the freezing cold. they gave me a number to call at 8am today. I did. They said there is nothing they can do and I have to call customer service… seriously!?
— DC Coffee Snob (@DCoffeeSnob) April 10, 2018
Back on phone with @washingtongas customer service. They say they can’t help now because the supervisor is about to head into a training. ARE. YOU. KIDDING ME. I’ll give you training: help your customer.
— DC Coffee Snob (@DCoffeeSnob) April 10, 2018
Oh good. They transferred me to a full voicemail box. That's nice. Keep up the good work. @PoPville
— DC Coffee Snob (@DCoffeeSnob) April 10, 2018
I called back. Again. And the "Customer Advocate" hung up on me. Can someone please tell me why my gas was shut off for no reason!? After 4 hours on the phone you think @washingtongas could tell me this.
— DC Coffee Snob (@DCoffeeSnob) April 10, 2018
Thanks Mindy! You have been endlessly more helpful then they have been.
— DC Coffee Snob (@DCoffeeSnob) April 10, 2018
When I was checking out the new All-Purpose, man if you haven’t been to Navy Yard in a minute, this guy threw for me for a bit. It’s DC Water’s new administrative headquarters:
“The new headquarters will be built over an operating pump station in the Capital Riverfront neighborhood. With 151,300 gross square feet, it will house approximately 350 employees and will allow DC Water to consolidate its administrative offices in a single location. Construction began in 2016 and is expected to be completed in early 2018.”
It was a cloudy day and I’m sure would be more mind blowing with blue skies but I dig it.
Photo by PoPville flickr user Mr.TinDC
From DC Water:
“From March 26 through May 7, 2018, the disinfectant in drinking water will temporarily switch from chloramine to chlorine. The annual switch in water disinfection is part of a routine program to clean and maintain drinking water systems in the District of Columbia, Arlington County and the northeastern portion of Fairfax County. (more…)
“Dear PoPville,
Hoping some commenters might be able to help me out with a utilities nightmare.
Last March, my roommate and I moved to a new unit within the same apartment building. Due to a miscommunication with Washington Gas, the new account was not set up until we reached out to them in July, having not received a bill for several months. The first bill for the new account included charges for the four months we had lived in the new unit without a gas account set up, which made sense.
The problem: The gas meter readouts from the March-July period showed astronomically high usage, which then returned to normal levels for all measurements taken after we called (see screenshot). Needless to say, our use of heat during this period did not actually reflect these levels. There was clearly a problem with Washington Gas’ retroactive measurement. (more…)
“Dear PoPville,
I thought you would like to see the tree that’s still being suspended by power lines on the corner of Hamilton St. NW and North Capitol. Power went out on the lower half of the block (closer to New Hampshire Ave) Friday sometime between 8-10am. A crane, Pepco and some tree experts showed up Saturday afternoon to inspect the situation, with the only progress being that they cut the power on the rest of the block. Tree guys and Pepco said they didn’t know what to do, and that the specific power line the tree landed on was an intersection of power down N. Capitol. They said they hope to have it fixed by Wednesday (!!!) but they’re not sure. (more…)
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New Jersey and Morgan St, NW photo by Adam L.
Alert DC reports:
“PEPCO is now reporting power outages throughout the District of Columbia affecting 42,880 customers at this time. To report downed power lines and outages, call 1-877-737-2662.”
Piney Branch & Blair Rd NW photo by Stephen
“Dear PoPville,
I wanted to alert you to a very B.S. situation involving DC Water. A DCW pipe broke in the street in front of our house on Kenyon St NW last October. Nothing weather-related; it was a perfectly sunny day. The pipe break flooded our basement and our neighbors’ basements before DCW turned it off. We needed to hire multiple contractors and sub-contractors to clean up the flooding, which cost us $3,500. (more…)