I had a recent Lyft experience where the driver was texting while driving. I politely asked the driver to stop, but he started texting again a few minutes later (while coming to a stop at a red light during rush hour traffic in Georgetown). During 2 previous situations similar to this, I have contacted Lyft and they have refunded my ride or given me a credit for the next ride. This time, however, they have told me they are unable to so and that they wouldn’t want to “monetize my safety”. (more…)
Jose Andres shares the good word from Uber:
“We will be offering free rides to/from the kitchen in DC and more cities soon! Thank you @Uber for joining @WCKitchen and #ChefsForFeds helping to feed our unpaid federal employees during this crisis!”
Also from LYFT:
“Lyft, whose mission is to improve people’s lives with the world’s best transportation, and the United Way today announced the activation of Relief Rides in the DC area for those workers impacted by the ongoing government shutdown. Now through Feb. 2, impacted individuals can contact DC 2-1-1 for a ride code to get two free rides up to $10.* (more…)
From an email:
“We wanted to share the partnership between Lyft and Washington Regional Alcohol Program (WRAP) to ensure the DC community is not drinking and driving during the holidays. From now through January 1, 2019, DMV residents can get a free ride with Lyft (up to $15) between 8:00 pm and 4:00 am by visiting SoberRide.com.
“New Year’s Eve is a big night for both riders and drivers in DC. We encourage Lyft riders to ride smart and plan ahead for a responsible ride home when ringing in 2019 with friends and family,” said Steve Taylor, General Manager for Lyft Mid-Atlantic. “We’ll also be there all night to support drivers on the road who want to take advantage of this additional earning opportunity.”
Last year, DC came out on top and gave some of the most rides across the country on NYE. While top New Year’s Eve destinations in Washington, D.C. include places like MGM National Harbor, The Anthem, and the Omni Shoreham Hotel. Here are some other highlights from NYE 2017: (more…)
Photo by PoPville flickr user Erin
Now that we’ve tackled the elephant in the rideshare room…
Looking for the PoPvillers take on rating and tipping Uber/Lyft drivers.
I give a driver 5 stars unless something significant comes up — noticeably dirty car, clearly unsafe driving, etc. — and then always submit a comment on what I “dinged” the driver for. Those above issues equal 4 stars and only if there’s a serious safety/service issue (very rare) would I give 3 stars.
A coworker says his default rating is 4 stars and that only if the driver is exceptional — super personable/friendly, goes out of their way to be helpful (eg helping with luggage) etc — does he give 5 stars. A dirty car would get 3 stars. Unsafe driving would get 2, and “something egregious” (?) would get 1.
I call it rideshare reek. Let me apologize for being impolite but the last few times I’ve taken a Lyft, a serious issue has arisen. Arose? Stuck to me. I’m talking odor. So let’s talk odor. It’s not a bad odor. I simply end up reeking of perfume/cologne when I exit the car. And the smell sticks to you for hours. So a few questions. First, is this happening to others as well? Second, is the perfume/cologne used by drivers to mask smelly passengers? It feels like the height of awkward to mention it to the driver. Should I leave a comment in the app?
Photo by PoPville flickr user Phil
I really just want to make sure I’m not losing my mind – so is this happening to others too? If so, about how often does it happen.
Sara shares with us on Friday:
“Hey Uber I’d love to know how taking me all the way to DC when Im just going from Alexandria to S.Arlington fit into your “optimal efficiency” and “convenience” claims with UberPool.
PoPville is it just me that gets these crazy routes that make zero sense with UberPool in the DMV area? It’s like they’re completely unaware of traffic patterns in here”
Ed. Note: The early word was that she is definitely not alone. What’s the weirdest route that’s happened to you?
via google maps
“Detectives from the Metropolitan Police Department’s Sexual Assault Unit seek the public’s assistance in identifying and locating a suspect in connection with a Second Degree Sexual Abuse offense that occurred on Saturday, December 1, 2018, in the 1200 block of 33rd Street, Northwest.
At approximately 12:02 am, the victim was receiving a ride in the suspect’s rideshare vehicle. During the ride, the suspect engaged in sexual contact without the victim’s permission.
The suspect is described as a White male, and was last seen driving a black SUV vehicle.
Anyone who can identify this individual or who has knowledge of these incidents should take no action but call police at (202) 727-9099 or text your tip to the Department’s TEXT TIP LINE at 50411.”
Photo by PoPville flickr user Andrew Pasko-Reader
From the Mayor’s Office:
“Mayor Muriel Bowser’s Office of Unified Communications (OUC) and Uber announced the launch of a 911 integration pilot in the District of Columbia, allowing DC Uber passengers to utilize an in-app emergency button that will notify the Office of Unified Communications of an emergency and instantly share their real time location, car make/model, and license plate number with 911 call takers. (more…)
I’ve been seeing these everywhere starting a few weeks ago. So it’s kinda like Car2Go but you can haul many more kegs in them?
From an email:
“Free2Move Carsharing has officially launched today in Washington, DC with hundreds of vehicles now all over the District.”
Like many DC residents, Car2Go is a convenient option for me when it’s too wet to bike, or when my wife is out of town with our car on weekends and I need to get around. But lately, I’m loathe to use it, as I find that the Mercedes Benz cars (which are often the only cars available in my neighborhood) sometimes reek of cigarette smoke and frequently have actual ashes and/or butts in the ashtray. (See picture below taken this very morning.) For some unimaginable reason, these cars, which are of course meant to be shared, have functioning ashtrays and, again for some unimaginable reason, totally lack visible “no smoking” signs. (more…)