
Photo by C Buoscio
From DDOT:
“This July, the Bowser Administration is celebrating 16 years of DC Circulator connecting DC residents and visitors to many of the District’s main attractions and liveliest corridors of business, culture, and entertainment. Beginning Monday, July 12, DC Circulator riders will have an opportunity to share their experience riding the system through the annual DC Circulator survey, which helps the District improve and deliver great service.
“The best gift riders can give to DC Circulator for its 16th birthday is feedback on their ridership experience,” said DDOT Acting Director Everett Lott. “Customer feedback is critical to DDOT’s work to plan, improve, and expand the DC Circulator system, so the more feedback we receive the better.”
In addition to the annual survey, every three years the DC Circulator relies on rider feedback to update the Transit Development Plan, which guides future growth of the system. In the 2020 update, DDOT used stakeholder feedback to determine the best route to return service to Ward 7, proposed improvements to the system operations and performance District-wide, as well as an extension of the Dupont Circle-Rosslyn (RS-DP) route to U Street NW. (more…)