photo by Miki Jourdan

“Dear PoPville,

Has anyone sent in their passport for renewal recently? I know the state department is backed up, hence why I want to send things along ASAP. However, across the city we’ve seen issues with USPS (arriving late, never arriving/stolen mail, low staffing) and I’m nervous about my passport getting lost in the mail. Any recent experience and advice would be greatly appreciated!”



photo by fromcaliw/love

“Dear PoPville,

I remember seeing this post about credit cards stolen in the mail. I just had a similar experience. I got a new credit card, and Chase sent an envelope to return the old one for recycling, presumably because the card is metal.

I put the old credit card in the envelope and dropped it off directly into the mailbox at the USPS location at 3321 Georgia Ave NW on Saturday afternoon. Monday night, I got a notification that somebody used the card for a $120.05 charge at the Walmart on H St. (more…)


From the Congresswoman Eleanor Holmes Norton:

“Congresswoman Eleanor Holmes Norton (D-DC) received a response to her most recent letter to the United States Postal Service (USPS) about delayed and undelivered mail in the District of Columbia. In her September 1, 2021, letter, Norton noted that all eight wards continue to contact her office about late and undelivered mail. USPS described several actions it is taking. Norton said she will continue monitoring USPS in D.C. for the effects of the promised improvements.

Norton’s letter and USPS response follow. (more…)


Thanks to James for sending: “My partner and I live in SW DC, and my sister lives in Ballston. She kindly mailed us a Holiday card on December 16, 2020, and it was JUST returned to her (August 18, 2021) because it was “not deliverable as addressed.” She has mailed things to that address more than once, so why wasn’t it delivered? And where has it been for 8 months??”

Last Christmas Card in Town is brought to you by the Friends of the White Whale Society!


“Dear PoPville,

I’ve had a rash of lost greeting cards recently, four in the past two months, both incoming and outgoing (I live in 20012). Some had checks in them, others didn’t. A friend recently also had a check stolen and cashed in someone else’s name.

Anyone else had a similar experience? Delays are frustrating enough, but seems like there may be something else going on.”


“Dear PoPville,

We moved to Capitol Hill last summer, and we have been extremely disappointed with our mail delivery service since moving here. We are desperate to get help on this issue.

We are still waiting for numerous birthday cards for my husband which were supposed to be delivered back in October. One of which was the last card his grandmother sent him before she passed. (more…)


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