
“Dear PoPville,
I shared the following message with Giant Food earlier today. It seems no matter how much sunlight we put on the conditions of their Columbia Heights store, old problems return. It would be great if you could share the post below:
Good morning,
I’ve been a resident of the Columbia Heights neighborhood of Washington, DC for the past 10 years. For most of those years, I’ve lived within a block of the Giant on Park Road. Due to its convenience, it’s my primary source for groceries. While professionalism and customer service have improved dramatically in recent years, wait times are once again becoming a problem.
This was a significant problem back in 2011 that resulted in a promise to keep all lanes open during peak shopping hours. This promise has been rescinded without notice and long lines have once again returned. (more…)