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“Confusion Regarding COVID Test Result Timeline”


Photo by
DCbmyers

“Dear PoPville,

I am writing with some concern about the test result timeline for COVID testing conducted at public sites in DC. I received a test last Wednesday and was told both verbally and on a printed handout that results would be ready in 3-5 business days (today at the latest). I called the number to receive my results and was told that the timeline is now 5-7 business days.

I moved a flight (for truly essential family matters) to wait for my results, and now I will miss the flight and lose my money. The extended timeline was never communicated to me until I called for results.

I am very sensitive to the pressures put on the city in regards to testing, as I actually work in COVID testing logistics for another state. However, 3-5 business days is actually an unacceptably long timeline compared to other states’ standards, and to add on to that is pretty ridiculous. Depending on the day of the week, “7 business days” could really mean 12 days. I don’t wish to be dramatic, but that delay will mean increased spread and potential fatalities.

Have others experienced this delay as well? What is causing it? Does anyone know of an appropriate person to contact to expedite results?”

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