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“there’s no way we used nearly 75,000 gallons of water in a month”

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Photo by PoPville flickr user Mr.Tindc

Advice for Plaintiffs in DC Water Hearing?

“My roommates and I are disputing a bill with DC Water and headed to a hearing with them this month. Our usage has consistently been beneath 10-15 CCFs for more than a year and then one month randomly spiked at 99 CCFs(!). We figured this must have been an error by DC Water’s metering system or something and are prepared to explain that there’s no way we used nearly 75,000 gallons of water in a month.

Does anyone have any suggestions for arguments that work best with DC Water? We’re not lawyers and don’t have one and want to make sure we make our case as clearly and effectively as possible.”

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