Photo by PoPville flickr user schmiddi
“Dear PoP,
Have you gotten any comments from folks about Pepco’s phone hold times? I have tried calling every weekday for the past week during business hours just to simply ask a couple of questions about my bill and my hold times are being estimated between about 45 minutes today to over 3 hours last Friday. The other day’s hold times have been within that range and never been lower than 45 minutes. I obviously can’t wait that long as I actually have to work. Any thoughts on why the demand is so high or capacity so low on Pepco’s customer service lines.”
We talked about surging bills here but this is the first I’m hearing of super long hold times. Any else notice this?
“Dear PoP,
I just bought a rowhouse and am thinking about installing a rooftop deck. Is it worth it? The views would be of the development cranes and new buildings in NoMa. Any idea of what the costs are to install the deck and whether I would be able to recapture these costs at resale?”
We discussed roof decks here. How much value do you guys think installing a roof deck would add to a house?
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Finding a gift for moms can be difficult. Google “Mother’s Day gifts,” and you’ll scroll through endless lists of beauty products, candles and fuzzy robes. Sure, those are sweet, but sometimes it’s fun to surprise loved ones with something a little more, well, practical!
Here’s one idea: Give her a gift certificate for a home cleaning from Well-Paid Maids. It’s the perfect “thank you,” “I love you” or “you’ve got this” for any mom. She can schedule the home cleaning at her convenience and breathe easy knowing she has one less thing to do.
Our cleaners will take care of everything, including vacuuming and mopping as well as cleaning and dusting countertops, tables, mirrors, appliances and more. Sinks, toilets, showers and appliance exteriors also get a good scrub.
Historic Dupont Circle Main Streets 20th Anniversary!
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