photo by nevermindtheend

“Dear PoPville,

Can a landlord withhold video surveillance footage of common areas in a shared tenant building? The situation is such that, some bikes were stolen from a common room area in a building and in order to file a police report and recoup some funds via renters insurance, they’ve asked for a copy of the surveillance footage. However, the landlord has refused (more…)


“Dear PoPville,

I’m at a bit of a standstill with regards to my apartment. I was told to vacate the apt due to a mold situation stemming from a burst pipe on 9/13. My landlord initially said they’d cover the lodging but after realizing I had renter’s insurance she said I would need to go through them. I called my insurance and the initial consultant said that it will likely be covered under the “Loss of Use”. (more…)


“Dear PoPville,

I live in an apartment community, and since June the building’s fire/smoke/whatever alarm has been going off…and never really stopped. On the rare occasion someone switches it off, barely a few hours would pass before going off again, and then it stays that way for days or weeks on end. (more…)


“Dear PoPville,

I just moved into a new building a month ago and for the past few weeks (but amped up a LOT this week) there has been constant construction on a new restaurant going into the building on the first floor right next door.

The construction starts before 8am every day and wakes me up and it’s difficult to work from home (which my company does full time still) as it’s near constant drilling and banging. I live on the third floor but it sounds like it’s right next to me it’s so loud. (more…)



photo by Beau Finley

“Dear PoPville,

I live in a privately owned condo unit (I rent from the landlord). For about 48 hours now there has been no hot water.

I promptly informed the landlord of the issue and he let me know he would investigate the issue right away. About 24 hours later he sent us an email from the building manager (more…)



Photo by Miki Jourdan

“Dear PoPville,

When we moved into our last home we provided our landlord with all the information to transfer DC Water over to our new account. They never did that and told us not to worry about it (which we have in writing). We interpreted that as, we aren’t paying for water. We never received a bill from them so we assumed that was also their interpretation. Turns out their interpretation was the bill would just stay in their name and they would bill us. Fast forward 12 months and now they’re charging us $1,200 for 12 months of water bills. (more…)


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