“Dear PoPville,
I received a “revised” bill from Pepco yesterday for $719. The bill does not seem to be a scam because I can find the statement on my Pepco account when I log-in; it looks like they are adding additional charges to my monthly electric bills going back to October 2020. (more…)
“Dear PoPville,
This is a bit long, but I’m reaching out to you about the water pipes in DC in hopes that a fellow Washingtonian might have successfully resolved a similar issue and could offer some guidance! As we hear from the water reports, DC Water has high standards for tap water, drinking straight out of the sink faucet is encouraged. DC Water provides annual water quality results, but data collection sample location is not clear. We stopped drinking the water because of the elevated iron levels. To “mitigate” the situation, DC Water flushes the main hydrant by our house multiple times a week to improve the iron (and chlorine levels), it doesn’t appear any solution such as replacement of corroded pipes (the culprit) will come in our lifetime. We don’t drink or cook with tap water and spend $300+ monthly on water delivery on top of the water consumption for laundry, showers etc. Below is the (long-ish) backstory, I hope to receive some much needed guidance! (more…)
“Dear PoPville,
Here’s what happened: there is a young, white woman, probably in her late 20s or early 30s going door to door in Park View (at least as far as I know) to ask people to see their gas and electricity bills, claiming that someone in our block had gone over the usage limit or something like that. (more…)
“Dear PoPville,
I’ve been on hold with Washington Gas for over two hours, and this is not the first time this month. I’ve sat on hours-long holds a few times and in previous call attempts I’ve had to hang up to go to work or class before anyone picks up. I’ve also emailed their customer service email address and have not gotten a response. Adding insult to injury, the hold robot started saying “your expected wait time is less than 5 minutes” at least an hour ago. (more…)
1432 H Street, NW via Public Service Commission of the District of Columbia
Thanks to G. for passing on Public Service Commission of the District of Columbia’s post yesterday:
“As part of our regulatory duties, we certify every payphone in the District. That used to be quite the task, but now in 2021 just six payphones are active in the entire city. (more…)
“Dear PoPville,
Has anyone else been hit with a massive Pepco bill lately? This morning Pepco notified me that it has “revised” my bill to $918. When I called, a customer service representative told me Pepco had read my meter incorrectly for months, and this latest charge is a “revision” (more…)
photo by Lisa Kralovic
OK about that neon green spotted in the creek over the weekend, DC Water explains:
“It was our dye test. Our Sewer Operations team is following up on flooding in the 3900 block of Military Road during a recent storm, investigating the link between a drain in the neighborhood and the storm sewer infrastructure. The dye will dissipate and is harmless.”
“Dear PoPville,
We’ve had the most frustrating week trying to change our gas service and appears that we aren’t alone in this quest. Literally haven’t been able to speak to a human being in days. It’s unreal so many are going without gas in a major city like DC.” (more…)
photo by Phil
From DC Water:
“Este aviso y más información
All DC Water customers in the impact area under the boil water advisory can use tap water for all purposes after following the instructions provided below.
DC Water issued the boil water advisory as a conservative measure to protect public health, and we sincerely appreciate our customers’ patience while we took necessary precautions to ensure the safety of the tap water we deliver. (more…)
From the Mayor’s Office:
“Following two consecutive days of clear samples for most of the Advisory area, DC Water is lifting the Boil Water Advisory for a portion of the impacted area. DC Water has determined boundaries for a smaller impacted area which will remain under a Boil Water Advisory until two consecutive days of clear samples are obtained. Customers can view the interactive map or call the 24-Hour Command Center at (202) 612-3400 to verify if their residence falls within the area still affected. Customers located in the impacted area should continue boiling water for drinking and cooking until further notice.
Customers who are not located in this updated Advisory area can use tap water after running cold-water taps for 10 minutes before returning to normal water usage. Running the cold-water tap will replace water sitting in pipes during the advisory with fresh water from the water main.
The impact area which remains under an Advisory includes portions of neighborhoods in Queens Chapel, Michigan Park, North Michigan Park, Chillum Station and Terra Cotta.
It is anticipated sample results for the remaining impact area will be analyzed by Sunday morning, August 8.
Customers still affected by the boil water advisory should continue to follow these precautions: (more…)
