“It’s unreal so many are going without gas in a major city like DC.”

“Dear PoPville,

We’ve had the most frustrating week trying to change our gas service and appears that we aren’t alone in this quest. Literally haven’t been able to speak to a human being in days. It’s unreal so many are going without gas in a major city like DC.”

To our valued Washington Gas Customers: ​Increased volume to our call center and social media channels may result in delays for responding to customer inquiries. We apologize for the inconvenience and appreciate your patience as we navigate upgrades to the customer experience. pic.twitter.com/GFpeYWIhGf

— Washington Gas (@washingtongas) August 23, 2021