
“Dear PoPville,
Does anyone know why Capital Bike Share isn’t replenishing bikes at several stations in Adams Morgan, specifically on Columbia Rd? This has been going on for a few weeks. (more…)

“Dear PoPville,
Does anyone know why Capital Bike Share isn’t replenishing bikes at several stations in Adams Morgan, specifically on Columbia Rd? This has been going on for a few weeks. (more…)

14th and T Street, NW
Thanks to Brittany for sending: (more…)

“Dear PoPville,
Tonight (Monday) I was incorrectly fined by Capital Bikes for failing to dock the bike and unfairly fined $25? (more…)
“Dear PoPville,
Is it just me or is Capital Bikeshare trying to charge others for lost bikes it mistakenly says were not docked?
In my case, it turns out the dock was ‘off line’ when my bike was docked and Capital Bikeshare had no record of it – until I found the bike ( with serial number) still in the dock 2 days later and sent a photo to prove the problem is with its system.”

“Dear PoPville,
On Tuesday my car was struck by a Capital Bikeshare E-bike rider while it was parked in front of my home. These are big heavy bikes, so it smashed the taillight and scratched the side of the car. The bike was also significantly damaged and abandoned in front of our car. I am surprised the person was able to walk away. I have security camera footage of the incident and the rider appeared to be a young teenager, presumably under the age to rent an e-bike per Capital Bikeshare’s policy.
I reached out to Lyft (the operator of Capital Bikeshare) to discuss the incident and (more…)

photo by angela n.
Thanks to Emily for writing in, “normally there’s a fee for “bad parking” (locking the bike to a bike rack, leaving it on the sidewalk). If the intended dock is full, you can leave it parked “badly” with no additional fee” and passing on from Capital Bikeshare yesterday:
“Rolling up to a full station at the end of a ride can throw off your whole flow. You’ve arrived at your destination, but now you’re circling the block, trying to figure out where to lock up to avoid the out-of-station fee. You told us you needed more flexibility, so we built a better way to wrap up your ride.
A new perk, just for members.
Starting today, Capital Bikeshare members can park ebikes near full or nearly full docking stations for free.
Here’s how it works (more…)

“notifications from my few failed attempts”
“Dear PoPville,
It seems like the whole Capital Bikeshare network is down? Or maybe just ebikes? I was only getting errors in the app and from the bike screens in Union Market and a friend reported the same in Capitol Hill: (more…)

“Dear PoPville,
Not only is there a speed limiter they also made it so it resists you trying to just pedal faster. Which is entirely dangerous if driving with traffic. (more…)

“Dear PoPville,
The lime saga continues- was just prompted to take a 180 degree selfie to prove I was over 18…. Anyone else getting this out of nowhere?” (more…)

ICYMI last week: Lime Bikeshare Access Program Increasing Monthly Fee to $30/month
“Dear PoPville,
Has anyone noticed in the last week a significant difference in the speed/throttling of limes? (more…)