DC Water

Heads Up. Parts of U Street have a Water Outage and parts of SW Waterfront and Navy Yard have a power outage

By Prince Of Petworth

From Alert DC just before noon:

“DC Water reports a water outage in the area of U St NW between 17th St and Florida St NW affecting 40 homes. Estimated time of restoration is 10-12 hours. Please take all needed precautions.”

and

“Pepco reports a power outage in the Navy Yard and Southwest Waterfront neighborhoods affecting approximately 1240 customers. Estimated time of restoration is 8 pm. Please take all needed precautions.”

Update: 1:15pm

“Pepco reports a power outage in the Mount Vernon Square & Logan Circle/ Shaw neighborhoods affecting approximately 1600 customers. At this time, a restoration time is pending assessment.”

“DC Water crews respond to nearly 50 emergencies across the District”

By Prince Of Petworth


“Woodley Road between 32nd and 34th. Much respect for them for working all day and night in these conditions!” Photo by Joel.

From DC Water:

“Temperatures in the region are nearing zero this week, causing broken water mains, frozen pipes and burst household plumbing. DC Water is currently attending to nearly 50 active water main breaks and is fielding more than 200 emergency weather-related calls per day.

In addition to the Authority’s Water Services crews, DC Water also calls upon contractors to assist when there are this many breaks. DC Water crews in other operational areas are also cross-trained to assist as needed. Still, at times like this, the mains are breaking faster than we can fix them. So, we assess each one and prioritize water main repairs based on several factors such as severity of the break, impact to customers and the environment, potential damage to public and private property, and unsafe traffic conditions due to street flooding or icing. DC Water can provide salt for icing due to water main breaks.

PLEASE REPORT WATER MAIN BREAKS

Anyone observing water running from streets or sidewalks is encouraged to report the leak to DC Water. Report a problem online at dcwater.com/report-problem, call DC Water’s 24-hour line at (202) 612-3400 or tweet @dcwater with a picture and location.

PREVENT FROZEN PIPES (more…)

Please Report All Burst Pipes to DC Water

By Prince Of Petworth


1330 V Street, NW

Lorenzo sends the shot above from V Street:

“ice rink developing at Harrison Recreation Center caused by broken water fountain”

DC Water has tweeted:

“If you have an emergency or see something that should be brought to our attention, tweet us (@dcwater), or call the 24/7 Command Center at (202) 612-3400.”

DC Water has been alerted to these cases.

“But why does St. Paul’s Rock Creek Parish Church cemetery — thick with trees and graves and few impervious roads — pay a $200,000 impervious Area Charge annually, comparable to the $209,000 paid by the Washington, DC Nationals Stadium?”

By Prince Of Petworth


Photo by PoPville flickr user Pablo Raw

The following was written by by Robert Robinson Chair, DC Consumer Utility Board. PoP-Ed. posts may be written about anything related to the District and submitted via email to princeofpetworth(at)gmail please include PoP-Ed. in the subject line.

Ed. Note: DC Water has tweeted: “Each of our customers pays the Impervious Area Charge (IAC) on their bill. Here’s the history behind it.”

“For years DC’s Combined Water and Sewer (CSS) system spewed sewerage into the Anacostia and Potomac Rivers and Rock Creek during heavy storms or snowmelts.

For years, beginning in the 1980s, my DC water bills informed me that I was paying charges to replace the CSS.

I doubt that any of that work was done before 2005.

Now there’s hell to pay.

Low-, middle-, and fixed-income families, senior citizens, churches and nonprofit organizations, and small businesses are paying the lion’s share of the clean-up costs–with ever-rising water bills.

So, kudos to NBC4 Investigative Reporter Jodie Fleischer for for shining a light on DC Water rates that threaten to drive residents off of their property.

At the heart of the problem is D.C. Water’s $ 2.6 billion system to stop the Combined Sewer System’s overflows from contaminating the Anacostia and Potomac Rivers and Rock Creek, by containing the effluent in a mammoth two-tunnel system and sending it to DC Water’s 153-acre Blue Plains wastewater treatment facility.

The system is funded by the Impervious Areas Charge (IAC) under a Clean Rivers Project created by a 2005 Consent Decree.

But why does St. Paul’s Rock Creek Parish Church cemetery — thick with trees and graves and few impervious roads — pay a $200,000 impervious Area Charge annually, comparable to the $209,000 paid by the Washington, DC Nationals Stadium?

It’s not like the cemetery’s dead are producing stormwater runoff, drinking water, showering, flushing toilets and doing laundry at the rate of a 44,000-seat stadium that operates 19 parking lots. (more…)

“post on our geysering DC Water bills, and the comments it garnered, helped convince ANC 4D a community Water Forum was needed”

By Prince Of Petworth


Photo by PoPville flickr user Pablo Raw Raw

From an email:

“PoPville’s post on our geysering DC Water bills, and the comments it garnered, helped convince ANC 4D a community Water Forum was needed to support productive discussion on the city’s increasing water challenges.

Hello, neighbors,

Strange and frightening charges are turning up on our water bills.

And, as the heavy rainstorms last summer proved, DC residents are experiencing more-frequent dangerous flooding in our homes and streets.

As DC careens into a new, wetter climate era, what do these alarming trends portend for us? And what can we do about them?

Ask your questions, and get answers at the ANC 4D Water Forum:

Tuesday, Oct. 24, 6:30-8:30 pm

Washington Latin Public Charter School

5200 2nd St NW (between Ingraham and Hamilton)

This will be a calm, respectful, yet candid engagement with DC Water and DOEE representatives aimed at getting the real story behind all the bill increases and the environmental challenges ahead. We will also hear how City Council is researching these issues and what it is considering to do in response.

Best regards,
Nancy E. Roth,
Commissioner, ANC 4D”

“The ‘retroactively charging’ is extremely concerning and raises more questions than it answers.”

By Prince Of Petworth


Photo by PoPville flickr user Eric P.

“Dear PoPville,

From Councilmember Todd’s newsletter which features a message from DC Water (see excerpt below). The “retroactively charging” is extremely concerning and raises more questions than it answers. How far back will they go? Could a homeowner be responsible for a previous owner’s “underpaid” water bills? I think this is definitely something readers would be interested in given past posts about people experiencing high water bills.

“While it may be frustrating to now see your bill increase, we feel pretty strongly that it makes the overall system better to have everyone paying for precisely the water they use – no more and no less. And in most cases we are retroactively seeking payment for the water that we undercharged customers for.”

“a $15,611.19 water bill, claiming we used more than one million gallons of water. This is not humanly or scientifically possible”

By Prince Of Petworth


Photo by PoPville flickr user Pablo Raw

“Dear PoPville,

In early February, DC Water sent our 4-unit condo building in Shaw/Logan Circle a $15,611.19 water bill, claiming we used more than one million gallons of water. This is not humanly or scientifically possible. The bill itself even eludes to that, noting that the $15,611.19 charge is based on their estimate of our water use – because they’d discovered our building’s meter wasn’t working properly.

Our condo building quickly sent DC Water a formal response via email seeking answers – ranging from why DC Water didn’t notify us there was a problem with our building’s meter, to why 45-days is considered appropriate notice when requiring a building to supposedly pay for over a year’s worth of water usage, to what’s the protocol to set up a meeting with DC Water to discuss the matter and so on. We received an automatic reply from DC Water saying our letter was received, but there was no further correspondence from DC Water.

Receiving no response, we resent the email and once again received an automatic reply acknowledging receipt. This time, we wised up and also sent our formal response letter via certified mail to DC Water. Thanks to USPS, we knew that was also delivered and received by DC Water…. And you guessed it, no response. (more…)

“Over the course of the construction of the first street tunnel, our home started to exhibit cracks in the dry wall that were indicative of foundation damage.”

By Prince Of Petworth

“Dear PoPville,

DC Water started construction on the First Street Tunnel project in Bloomingdale in 2014. Before construction began, they visited most homes in the neighborhood to perform pre-construction surveys and document existing home conditions. We completed this survey because the construction of the tunnel would happen less than 100 feet from our house.

Over the course of the construction of the tunnel, our home started to exhibit cracks in the dry wall that were indicative of foundation damage. The addition to our home, built in the early 2000s started to pull away from the original house. A structural engineer and a foundation repair company both confirmed the damage, which was not present in the pre-construction survey nor in our home inspection completed in 2013.

At the conclusion of the project, DC Water sent requests for claims associated with the construction to be managed by their insurance company, ESIS. I filled out the claim, provided documentation and they followed up with site vists from not one, but THREE engineers of their own. (more…)

“Street Pipes Broken for Three Weeks. Seems like a lot of wasted potable water.”

By Prince Of Petworth

Dear PoPville-

We have broken water pipes at 7th and Hamlin NE that have been releasing water for three weeks. I called DC Water three weeks ago reporting it and they said they would send someone to fix it. Two weeks ago my ANC SMD commissioner reached out to DC Water, who said it would be fixed within two weeks.

The picture (above) was taken Sunday.

Is it reasonable for DC Water to not make this a priority? Seems like a lot of wasted potable water.”

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