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“The ‘retroactively charging’ is extremely concerning and raises more questions than it answers.”

by Prince Of Petworth September 14, 2017 at 3:15 pm 0


Photo by PoPville flickr user Eric P.

“Dear PoPville,

From Councilmember Todd’s newsletter which features a message from DC Water (see excerpt below). The “retroactively charging” is extremely concerning and raises more questions than it answers. How far back will they go? Could a homeowner be responsible for a previous owner’s “underpaid” water bills? I think this is definitely something readers would be interested in given past posts about people experiencing high water bills.

“While it may be frustrating to now see your bill increase, we feel pretty strongly that it makes the overall system better to have everyone paying for precisely the water they use – no more and no less. And in most cases we are retroactively seeking payment for the water that we undercharged customers for.”

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