Post Office

From the Office of Congresswoman Eleanor Holmes Norton:

“Congresswoman Eleanor Holmes Norton (D-DC) met with the Chief Postal Inspector for the U.S. Postal Inspection Service, Gary Barksdale, to discuss mail theft in the District of Columbia and across the country. (more…)

From the office of Congresswoman Eleanor Holmes Norton:

“Congresswoman Eleanor Holmes Norton (D-DC) released the response she received from the United States Postal Service (USPS) to her April 28, 2022, letter about undelivered and delayed mail throughout the District of Columbia and her office’s difficulty in receiving timely responses from USPS. In its response, USPS apologized for the delays in responding to her office and said D.C. postal officials recently implemented new procedures to avoid future delays in responding, including a new platform to track congressional inquiries. The response also noted that USPS in D.C. recently made a push to substantially reduce the number of outstanding congressional cases, bringing them nearly current.

“I am pleased USPS responded to my letter on mail delivery issues and my office’s difficulties in getting responses to cases we opened on behalf of constituents,” Norton said. “When I sent the letter, my office had approximately 130 mail cases open, many of which had been open for nearly a year. We have been able to resolve and close nearly 75% of those, bringing the current total down to 26 open cases. I will be watching to ensure that USPS maintains this level of responsiveness.”

The USPS response letter follows. (more…)