“Dear PoPville,
The letter below, that I have sent to Lucinda Barbers, Director of DMV, explains the situation.
Dear Director Babers:
I am writing to bring to your attention the absurd circumstances and poor customer service that I recently encountered at the DC Department of Motor Vehicles (DMV) while attempting to update my address and secure my current vehicle registration sticker, which was mailed to my previous address after I renewed my registration and paid online. I am requesting your help to resolve this issue.
After filling out the requisite forms and waiting my turn at the DMV office on M Street SW, I was stunned when I was told that I could not move forward on receiving my current vehicle registration because I owed $1,120 in unpaid tickets from 2007/2008 timeframe on a Ford Ranger with Virginia plates that was registered in my name at that time. I replied that I had most assuredly paid those tickets a long time ago, as required by DMV when I sought to register my vehicle in Washington, DC. When I moved from Virginia to DC and, in turn, switched my driver’s license and the vehicle registration on that same Ford Ranger to DC in 2008, per DMV’s rules I had to pay all outstanding tickets at that time. Further, in the intervening decade, I re-registered that Ford Ranger in DC multiple times, subsequently bought a new vehicle and registered that vehicle in DC, and renewed my DC driver’s license—all actions which require back tickets to have been paid. Why, a decade after the fact, does the DMV now think I have not paid my old tickets?! It’s absurd and defies logic. (more…)
