Best Restaurant Delivery Service/App in DC?

by Prince Of Petworth November 17, 2015 at 12:10 pm 53 Comments

Photo by PoPville flickr user Lorie Shaull

“Dear PoPville,

I was recently talking with some friends in San Francisco about all these start ups that deliver food quickly and realized DC has a real shortage of food delivery options compared to other major cities. There are a few restaurants that deliver, and a few services that provide for multiple restaurants but the selections are limited and always changing.

Could you ask the community, what do they recommend for the best restaurant delivery? Are there particular restaurants or apps that they’ve found reliable for delivery inside DC?”

  • Curious George

    Seamless works fine. I use it all the time.

  • fka Shawess

    Unless something has changed a lot since I left in August, I would recommend mostly doing delivery from nearby restaurants that you like rather than using an app or a service. I tried a few different services and they all had multiple major issues. We wound up basically just ordering directly from Beau Thai if we wanted to order out. but not for lack of trying other options.

    • Philippe Lecheval

      I think it depends on what you’re ordering. A lot of stuff doesn’t hold up well during delivery.

    • The OP Anon

      Agreed. Plus the fees charged by the delivery apps – especially Postmates – are just outrageous (increases the price by 25-35% easily).

      • kate

        Postmates is not worth the money unless maybe you’re ordering for a whole office and your company is paying. $10 delivery fee for an $8 Chipotle burrito? Hard pass.

    • lmfb

      Except I can never get through to Beau Thai! They need their own app for delivery!

  • Ally

    I love Caviar. Limited selection in terms of restaurants, but tip is included and it’s far cheaper than Postmates (which is also pretty decent). For grocery delivery, Instacart hands-down (for same-day service).

    • kct

      +1 to both recs

  • pcat

    I like Galley. They deliver full meals, which you just heat up. It’s similar to Munchery in San Francisco.

    • this isn’t a restaurant, but a pre-made food delivery service. OP asked for restaurant delivery

      • My impression was that OP was interested in both options.

        • alpinepaq

          ^ What he said. OP asked about “food delivery.” Read first, snark later.

    • CHGal

      Love Galley! For restaurants, I use Door Dash and postmates. Had good experiences with both, although postmates can be pricey.

    • S

      Galley is the best! They are always on time – I love it!

    • anon

      Galley is decent but I am never blown away by it. A good option if you want pre made food.

    • Anon

      You may have just changed my life!! How did I not know about Galley?! This is amazing.

  • ArchaeoG

    Seamless, Grubhub, Caviar, and most recently Door Dash. Door Dash delivers from almost anywhere.

  • Chinatown

    I used Grubhub all the time and love it. Never had an issue. They also seem to be adding restaurants all the time.

    • anon

      That’s because GrubHub bought Seamless, so they can now add the Seamless restaurants.

      • sproc

        The merger was very badly done, though. We had an extensive order history with Seamless that was completely wiped out, and I think it was something that happened to everyone. I still use them occasionally, but miss looking back on what I got in the past. First world problem to be sure, but still disappointing.

  • Dee

    I’ve heard good things about Galley. I recently heard of CookNook. I can’t vouch for either though.

  • oh2dc

    I’ve used Favor once with a good result and will be using them in the future.

    Postmates is pretty disappointing as the drivers often forget items and the options for recourse are insufficient.

  • bunsenhoneydew

    Galley’s been amazing. Delicious food and often costs less than the others.

  • Quincy dude

    Just tried door dash and was impressed. I used to use postmates regularly, but it is nearly always on Surge pricing (1.5-2x), so the already high delivery fees are too ridiculous to bear.

    • Ally

      Had never even heard of it so glad to hear there’s another option. And you’re right about the Postmates surges.

      Side question: Anyone know of delivery services that have delivery options for early morning breakfasts (for us early risers)? Seems like most places don’t open till 11.

  • jim_ed

    Eat24. Works like a champ and there is always a $2 off coupon for every order you make. They’ve been fairly helpful the one or two times a restaurant ghosted on us with our food as well.

  • ABDC

    I switch off between Eat24, which has weekly promo codes and Delivery.com, which allows you to accrue points cash in for discounts. The selection on both aren’t as interesting as DoorDash, Caviar, etc. but less expensive and usually faster delivery.

  • anon

    OrderAhead. The delivery fee isn’t crazy high. Postmates has a ton of options but delivery fees are ridiculous.

    • fka Shawess

      OrderAhead is my favorite delivery option in SF and I didn’t realize they had it in DC. It looks like they have a really impressive list of restaurants there and if I still lived there, I would totally try this! Just for 2Amys, even!

  • I rarely use these types of services, so I’ll just say whichever one is currently running a promo for free delivery.

  • K

    I live EOTR in Deanwood. I’d be happy if even 1 delivery service or restaurant delivered EOTR.

    • Anonoline

      Does Thai Orchid? We used them in Capitol Hill but they’re located in Fairlawn.

      • K

        I love Thai Orchid but their delivery area is pretty small and is pretty much limited to Capitol Hill and a couple neighborhoods EOTR. They don’t cross east capitol street.

    • Aglets

      Oy. I lived EOTR 2002-2009 and yeah. If i wanted deliveries it was the Danny’s at Alabama ave & Pennsylvania.

  • Duponter

    Interesting someone thinks there aren’t many options. I feel like there are too many and it takes me an hour to sort through where the best deal is to order dinner sometimes.

    I use Seamless, Grubhub, Order Ahead, and Postmates mostly. Postmates is decent if you aren’t ordering during dinner time. Or if they are having a deal where you’re getting some free Five Guys or something.

    But I agree that if you are using any of these services for a nearby restaurant that has its own delivery service, you are making a mistake. Getting problems addressed if you use an app means just hearing from both sides that you need to contact the other side to get it resolved.

  • jk

    I love CookNook. It’s the new Uber of home cooked food delivery. http://www.cooknooktime.com/

  • blahblahblah

    Thai Regent, The Greek Spot and Crepeaway have the best delivery. The food is always fresh and hot, and delivered quickly. I’ve had mixed results with the delivery services.

  • smgc

    Postmates sucks and Seamless doesn’t have good restaurant options in NE. I use DoorDash and sometimes Caviar.

  • kanon

    I just started using power supply, which delivers a bunch of healthy meals at once (similar to blue apron, but everything is pre-made), with different portion sizes and options for paleo, vegetarian, or mixitarian meals. You can pick up from a nearby gym or pay extra for home delivery. I’m pleased so far! The meals are tasty and not usually things I would cook for myself. If anyone is interested, let me know and you can use my discount code for a free meal.

  • I Dont Get It

    I’ve had positive experiences with DoorDash.

    • AnotherBdaleResident

      As someone who basically doesn’t cook ever, I can tell you my delivery needs are very well met here in DC (I have actually looked at a few other cities and wondered how they stay fed…).
      Caviar (gotta get my Woodland’s Vegan, Sprig and Sprout, or basically any BBQ) and Postmates (for those Sundays when what you really need is a burrito from District Taco) get me local spots that don’t really deliver. And then there’s Eat24, Seemless, and Foodler for the regular pizza/indian/etc… stuff. Add in instacart for my La Croix problem or those last minute grocery needs, and I’m pretty much set.
      If I’m actually looking to do a bit of cooking I can’t recommend Scratch DC enough – local business, and they portion all the ingredients out for you and the variety and tastyness of the meals is great (think blue apron but not just a grocery delivery service with a recipe attached). I’ve seen other recommend Galley, and I’d add on that one too – only did it once, but it was good in a “I feel like having a full meal, but don’t want to cook, and don’t want to order stuff where i’ll have leftovers”.

      • AnotherBdaleResident

        And ofcourse – this was not meant to be a reply to your comment, but a reply to the main question.

      • anon

        Does Postmates charge a delivery fee based on where you live? I am in Woodley Park and every restaurant is about $15 for delivery.

        • quincy dude

          Yes – its based on distance from the restaurant. Goes to <$5 for closeby places which can be great when you're home alone with little kids and can't leave (and don't like the lame options on seamless/grubhub).

      • Anonoline

        I’m curious to know how much someone like you spends on food. I’m the exact opposite of you– all my meals are made from scratch, except maybe twice a month we’ll go out to eat, and we only get delivery about once a month. I prefer it this way because it’s healthier and I get more variety (and I obviously enjoy cooking), but I wonder how much I’m really saving compared to the people that dedicate their time and energy to something else while I’m slaving away in the kitchen.

  • DCorange

    Door Dash has worked well for me, but know that they jack up the prices from the restaurant and charge you a delivery fee and request tip for the driver, so you can end up paying nearly double for what a small order of food would cost you directly from the restaurant.

  • Door Dash!!!

  • phl2dc

    I’m a fan of GrubHub.

  • Aglets

    i really like Poste Mates

  • Foolder Fan

    Does no one use foodler? i do, works fine for me and has rebates and coupons. Usually my go to service

  • Nicky

    It depends on what you order. Something Asian, which is basically meat and/or veggies in sauce with rice on the side is going to be fine. But french fries don’t do so good. And the pizza I ordered from Mellow Mushroom was just gross.

  • jrbrand07

    Favor is excellent — they keep you updated as to their expected arrival time, charge a flat, five dollar delivery fee, and are incredibly well-managed — if you have a problem, you contact their switchboard and it is resolved immediately.

  • PetworthPanda

    I LOVE DoorDash. Awesome selection of restaurants plus their grievances process is so efficient. You just log on and there’s a section where you can report any issues with your order and they refund you either in credits (immediately) or back onto your card (takes longer). Plus, if your meal is more than 30 minutes late, they give you a $15 credit. Lastly, you can sometimes win credits but texting them back when they ask for feedback, anywhere from $1-$5.


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