Photo by PoPville flickr user Jim Havard
“Dear PoPville,
My pipes froze Sunday and no one in our house (I’m downstairs in the English basemen and there are 5 people upstairs) has been able to use the water or bathroom since Sunday morning.
Our landlord sent a contractor out who determined the frozen pipe is under the ground. She has not offered any solutions except that we need to wait until it warms up…which could be 4 or 5 days from now. When I asked about what we are supposed to do for a bathroom she said to go to a friends house and that there is nothing she can do.
I’m wondering if anyone has any insight on this. Do we have to pay a full months rent even though the house has no running water? Does the landlord need to try and fix the problem or is waiting until it warms up a reasonable response? We have been showering and using the bathroom in Giant and WSC in Columbia Heights.
Would love to hear some opinions!”