Porcelanosa coming to Connecticut Ave just north of K Street


Thanks to a reader for sending: “signs of a new business between Citibank and Charles Tyrwhitt at Connecticut & K Streets.”

Porcelanosa’s website says:

“Porcelanosa started operations in the United States over 20 years ago and has quickly grown to become the choice resource for homeowners, builders, architects and designers. Our effective infrastructure of showrooms, retail partners and distribution centers enables us to inspire you with the latest products exhibits, rapidly deliver and tirelessly support the pre and post sales service so many have come to expect from the trusted leader in the Tile, Kitchen and Bath industry.

PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network, PORCELANOSA will continue to assert itself as the supplier of choice in its core product categories, and by anticipating and delivering inspiring and advanced solutions to the needs of an ever evolving market, will maximize value for its shareholders and stakeholders.”

4 Comment

  • What a horrible location for this store. As a designer I would never venture there during the weekday with parking the way it is. With three distinct design areas in the city now, why on earth would you locate away from all of those.

    • Seriously. And this is a bizarre and inappropriate use for this space. Retail and food makes a lot more sense in this area.

  • There aren’t many tile stores located in DC. Most are located far outside the city in VA or Rockville and are only open during the weekends on Saturday from 10am-4pm. Stone Source and Waterworks (closed for renos for months) seem to be the only other options in DC proper. When planning a renovation, it’s a heck of a lot easier to make a quick trip during the weekday to a showroom in DC proper than travel to a far away location. Porcelanosa also has some good stuff.

    That being said, my wife and I had our worst customer experience ever there when we purchased a large amount of tile from them for a bathroom renovation over a year ago that went all the way up to their high level management in Spain. In short, we had scheduled a contractor to perform a time sensitive project for a rental property when the tenants were out of town. When purchasing the materials, Porcelanosa assured us MULTIPLE times that the materials would be available for the project’s start date that we had expressly provided them.

    However, when my contractor went to pick up the materials from their Rockville warehouse after his crew had demoed the existing bathroom, he found that it was closed for the next FOUR DAYS due to an inventory check that the company had never notified its customers about. I was shocked because it should come as no surprise to them that the timing and schedules for the projects their materials are used for are time sensitive. We even drove to the warehouse in person on a Thursday to ask for access to the materials, but the company refused to take a break from their inventory check to provide us with the tiles.

    Due to the unannounced closure, we were left with a demolished bathroom that would not be finished before the tenants returned (it was a one bath apartment), and a contractor with another job lined up before the job would now be finished. I spent hours on the phone with management (even called their headquarters in Spain) to provide me with access to my materials as promised.

    The entire ordeal was incredibly stressful and time consuming. Plus, we had to put our tenants up in a hotel or provide them with equivalent compensation.

    Afterwards, It took almost months for Porcelanosa to respond to our complaints and when they did they only provided us with a minimal store credit which would only cover about a third of just one of their bathroom faucets. It was clear to us that once the store had our money at sale they did not care about customer service. Clearly, I’m still bitter about the whole experience.

    Anyway, welcome to downtown DC Porcelanosa.

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