
Photo by PoPville flickr user LaTur
“Dear PoPville,
I wonder if anyone in the community has had a similar experience to advise on a situation I have encountered as a tenant. We lease a row house to a property management company that oversees our space (in addition to others) owned by a landlord living outside the country. We have been living here for about 2 years and have never been directly billed for our water use. The first several months of our residence we were continually receiving bills and delinquent payment notices addressed to homeowner, some of which included DC Water. After notifying the property manager several times, including expressively inquiring the status of the DC Water account, we were assured that it would be taken care of.
Our lease states that we are responsible for ‘individually metered’ water utility charges but the bills have since sopped arriving in our post box. However, we’ve just received a call from the property manager that the landlord has (only now) realized that he has had the water account setup to automatically debit the full bill amount from his personal credit card/bank account each month and has unknowingly paid for our collective water usage for over 24 months. (more…)








