“In other words, if DC owes you a refund and needs additional documentation or information from you, they won’t reach out to you”

Photo by PoPville flickr user Eric P.

“Dear PoPville,

Two weeks ago, I “ranted” about not getting my DC tax return despite having filed a month prior. A bunch of people replied saying they were having the same problem. Last week, I called the DC tax office and the customer service person told me that they needed a copy of my W-2. I asked him why I hadn’t received anything from the office indicating that they needed additional information from me, and he told me that DC doesn’t reach out to people unless the taxpayers owe DC money. In other words, if DC owes you a refund and needs additional documentation or information from you, they won’t reach out to you. You have to reach out to them. Glad I called and waited on hold for an hour to speak with this person because I sent him my W-2 and just received my return. Just wanted to pass on this FYI to anyone who hasn’t seen their tax return yet!”