“a guest at the Hotel deliberately opened his blinds and pleasured himself in front of the window for no less than 10 minutes”

Photo by PoPville flickr user Mr.TinDC

“Dear PoPville,

My apartment window faces the Hotel Carlyle, and a guest at the Carlyle Hotel deliberately opened his blinds and pleasured himself in front of the window for no less than 10 minutes on Wednesday 11/8. I called the police and spoke extensively with the hotel management, including sending them photographic evidence of the incident. I am 100% sure this was a deliberate action on this man’s part, intended to intimidate.

I am incredibly disappointed that the hotel’s response was to do the absolute minimum.

After begging for action over multiple phone calls with the management, the GM of the hotel finally agreed to speak to the guest, but take no action to remove the man from the hotel.

I am very sad to write this post, especially since I have had great experiences with other staff at the hotel.

Overall, my message is for the management of the hotel – please step it up. You have a responsibility to this community, and protecting sexual predators to save yourself an awkward conversation isn’t OK.

Based on what I experienced first hand, it doesn’t seem like the Hotel Carlyle has a policy on how to handle situations like this quickly and gracefully. I did some digging after it happened to me, and it looks like events like this are incredibly common in the hospitality industry – if so, why don’t these businesses have standard procedures for following through and addressing complaints like this?”