“The following is a statement from Metro Board Chair Tom Downs to Metro customers:
“On behalf of the Board of Directors and all Metro employees, I offer my deepest condolences to the family of the passenger who died yesterday following the incident on the Yellow Line. To those who were injured or frightened, and to the thousands who have been inconvenienced by this major service disruption, I offer a heartfelt apology. Please also know that Metro is working to restore full service as soon as possible.
“Metro is actively cooperating with the National Transportation Safety Board investigation that is now underway. This will be a thorough process that often takes time, and we understand that passengers want answers quickly. Please know that once the cause of this incident is understood, we are prepared to take the actions needed to prevent this from happening again. The safety of each and every Metro rider and employee remains our absolute highest priority.”