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From the Forum – Following up on a Cab Complaint

taxi_compaint_dc
Following up on a Cab Complaint:

“Has anyone had a recent experience with filing a complaint with the DC Taxicab Commission? I filed via website two days after the incident happened in mid-September. I received an email confirmation from DCTC a few days after. It’s now been over 3 months and I have heard nothing further. A call to the agency left me in telephone tree hell and unable to reach a human.

Should I still hold out hope that this incident will be investigated?”

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