
“Dear PoPville,
I wanted to flag WMATA’s clusterf**k of a rollout of the new (old) S2 and S9 routes and hopefully save people from waiting for a bus that may never come. This week, WMATA rolled the S2/9 routes back to 16th between K and M after about a year of running that strip on 15th. However, they didn’t inform passengers or drivers clearly of this change. Sometimes buses take the old route, sometimes the new one, so it’s roulette getting a bus at either stop right now.
There are also no signs at the old stop to let people know where they should go now, so only people with smartphones could track the busses, and even then it’s not clear. For example, the current sign at 16 and L says only S2, but Google and Transit app say the S9 stops there too. Which is it?
My advice for bus riders is to go to Franklin Square or P Street (or just take the 50 busses) until WMATA figures this out in a week or two.
I remember similar chaos the last time this route changed, so it seems like this isn’t just a fluke and better planning and communication from WMATA is needed.”