“Dear PoPville,
The other day I called 311 for a parking issue on private property. Within a few minutes of my call ending, the situation escalated to a vehicle collision and physical assault. When I tried calling 911, my phone would not allow the call, it would just close the phone app whenever I tried. I was not focusing well on my phone because the attacker was still there, but I saw a massage saying something like having just used an emergency number, i was not able to make this call.
I tried calling a neighbor to call 911 for me, but that call was not allowed either. I finally was able to borrow a phone for the call. About 15 minutes later, when the situation escalated again, I was able to use my own phone to call 911 this time.
Does anyone know why calling 311 would have prevented me from making any other calls for some period of time? I have an Android phone and use Mint Mobile which is on the T- Mobile network.”