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“I would be curious to know what “service changes” could/would be put in place…”

A reader writes in about a WMATA announcement, “A message to our customers regarding COVID-19 (Coronavirus)” they received this morning:

“I would be curious to know what “service changes” could/would be put in place… just not run the Metro at all? Not run certain lines or portions of lines? Yikes!”

The announcement says:

“Dear Metro Customer:

We know that Coronavirus is a profound concern for many people in our region, and I want to take a moment to let you know what Metro is doing to combat community spread of the virus.

Metro’s Pandemic Task Force has been working closely since January with public health officials and jurisdictional partners, as well as with the Centers for Disease Control (CDC), whose guidance we are following. Their current advice is to stay close to home if you are over 60, or are not feeling well; and to wash your hands often. Also, people who are sick are asked not to take public transportation at this time.

In addition to the measures Metro takes every day, we’ve stepped up deep cleaning and disinfecting railcars, stations, bathrooms, buses, and MetroAccess vehicles. Our staged pandemic response plan includes preparing for any service changes that may be required based on the CDC’s guidance and regional public health requirements for our employees and customers.

We are mindful that Metro provides essential services, and the health and safety of our workforce and the communities we serve are paramount as this situation evolves.

Please look for updates and information at wmata.com. I wish you and your families well and thank you for your support of Metro.

Sincerely,
Paul J. Weidefeld
General Manager/CEO”

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