“I have noticed lately people getting ‘stuck’ in metro stations because either their card is not working or all the fare gates are screwed up”

Photo by PoPville flickr user nevermindtheend

“Dear PoPville,

I have noticed lately people getting ‘stuck’ in metro stations because either their card is not working or all the faregates are screwed up. that is only one part of the problem. the second part is the station managers being god knows where. so people usually just stay…..stuck…and wait. hoping a manager will show up to help.

people can call it breaking the law, but in every metro station, there is an ‘emergency gate’ – – it swings open. you don’t need a smart trip card or anything. if there is a crowd of people, then it starts to back everything up. it does not have to be that way. You got places to go? You don’t have time to wait around? the ‘emergency gate’ is your friend. JUST GO. I have used it, and I have helped people (mainly tourists) use it to get down to the platforms.

We all just want to get from point A to point B. It shouldn’t be so damn hard.”

Ed. Note: If you do use an emergency gate, you’ll have to talk to a station manager at some point before your fare card will work again.