Dear PoPville

What’s Up With ZipCar These Days?

“Dear PoPville,

What are current opinions, of ZipCar users in NW DC (and other quadrants), regarding the brand and does it still offer somewhat quality vehicles. There’s a lot of chatter, it seems, out there that their vehicles 1)

show extreme signs of wear/tear, 2) dirty interiors with significant smells of various types of smoking, and 3) their customer service has drastically decreased.

Is this brand still recommendable today?”