“Dear PoPville,
My apartment building just got new management (went from Highmark to Greystar) and a few days after Greystar came on, the trash compactor broke. This was on November 3. Since then, the compactor has not been fixed, the trash chutes remain clogged to the top of the building (10 stories), and
the management has sent one vague email about taking “large items” to our loading dock instead. Social order is breaking down and residents are dumping trash in the elevator because there is no clear communication and no indication of when the trash compactor will be fixed.
Of course, this is also a health crisis, as the stench of rotting trash is permeating people’s apartments and I imagine mice, rats, and roaches are having a field day.
Residents have been emailing management with no replies or receiving replies that don’t actually sat anything. We’ve also been making requests for inspection from the Department of Buildings but I’m not sure how fast anyone can respond to those.
We’re at our wits end!”