“This company is not the first contractor to experience crime while working in our building and also is not the first one to stop providing service to us.”

“Dear PoPville,

The email below is from an HVAC servicer for my condo building on U Street NW. This company is not the first contractor to experience crime while working in our building and also is not the first one to stop providing service to us.

Our street is constantly covered in broken windshield glass, and the police, as usual, are MIA.”

“It is with great sadness that we at JTM Mechanical Services must announce that we will no longer be able to service [your building.]

Unfortunately, our truck has been broken into twice in a span of six months, while servicing the condos. We have lost thousands of dollars worth of tools. We have explored different truck locking systems, security cameras and even extra helpers to sit in our truck while Thomas is installing or servicing units.We have not found a satisfactory solution to our security concerns and our insurance company has refused any other claims from this location.

We have truly enjoyed our relationships with all of our clients and wish we could continue our partnerships to keep your indoor weather comfortable.

Thank you for your loyalty and confidence in JTM Mechanical Services”