“Sameday Health Georgetown COVID Test Insurance Issue”

“Dear PoPville,

(TL;DR: Writing about a $500 insurance charge associated with a COVID test from Sameday Health in Georgetown – wondering if anyone else is having a similar experience.)

My previous insurance is attempting to charge me $500 for COVID test lab work from a test I took in July 2021, billed Feb 20, 2023 – nearly two years after the fact in addition to being covered under the CARES Act at the time. The insurance company claims I filed too late, but I never received any kind of documentation to submit – only an email from Sameday Health essentially saying “what you’ll get from your insurance isn’t a bill!”

I visited Sameday Health in Georgetown because I was actively sick and needed a negative test to get into the actual doctor. My *appointment* was billed about six weeks after the test without action from me – normal, $0. I thought that was that.

I have called the insurance company already, and together we tried to contact the billing department of Sameday Health to see why they filed so late. No dice. My rep called back later that day to say she still couldn’t get in contact after calling again. Do they even have a billing department??

It’s very suspicious to me that this was billed days after the Administration announced an end to COVID benefits. I’m still actively working with my insurance company to get this charge removed, but I’m curious if anyone else is having these issues and has any advice. Also, if your insurance has changed in the last few years, it may be worthwhile to check your portal.”