
“Dear PoPville,
A few hours ago I started receiving numerous emails from DC 311 saying that my service requests had been completed — requests that I made in 2016, 2017, and 2018.
Wondering if the system has been hacked?”

An hour later: “And they keep coming”
Another reader writes: “got this last night from DC 311. quick turnaround on my pothole/road condition complaint in Feb. 2018.”

and
“You may find it amusing that DC311 decided tonight to email me twice to inform me that the potholes I reported had been attended to – in 2016!
Of course, I also got a jury summons a few weeks back for DC Superior Court too. Never mind that I had already been disqualified in 2019 for no longer being a resident – and I haven’t been a DC resident since 2017.
I wonder if someone decided to pull out their database archives.”