“Dear PoPville,
I applied for a home audit through DC’s awesome RiverSmart Homes program, and after about a 5 month wait last year, an auditor came to check out my property and let me know which subsidized programs I was eligible for. I signed what I thought was a commitment letter after that (basically you’re asserting that if you receive the subsidized services, you agree to pay for and then maintain them), but it’s been over a year and I haven’t heard anything.
My emails to the auditor have gone un-answered. The website explains that the process is 1) get audited, 2) select desired services, 3) pay deposit, and 4) get installation, but I received no instructions on how to do 3 or 4.
Does anyone have experience with getting bayscaping installed through this program, and have a contact and/or process they could share?”