“Dear PoPville,
As of Summer 2021, Tenleytown Trash was bought out by Republic Services. Over the course of transition, trash pickup has been sporadic (awful!). Based off posts on the Nextdoor App, this issue has been consistent. Republic Services claims that they have had IT issues with the transfer over from Tenleytown Trash. My condo building (in Bloomingdale) has exhausted patience with the company after contacting the Republic Services HQ Office and speaking with the local Operations Manager. After seeing the service truck drive by our condo building twice today, slowing down, taking a look and driving off without emptying our bins, I am seeking the community’s input for Private trash companies that can service a small condo building.
I have filed complaints (breach of contract) with the BBB, Department of Consumer and Regulatory Affairs (can’t do anything about the issue), and Attorney General’s Office as well as informing all DC Councilmembers of the issue in light of the public good.
I have requested quotes from several other companies but are not taking new customers. I suppose most people are canceling Republic Services and are in the same boat.
Please inform me what other private trash companies are in DC and any affirmative action that can be made to hold Republic Services accountable for numerous missed trash pickups.”