photo by Diane Krauthamer
“Dear PoPville,
I’m getting ready to start a home renovation project and am trying to use DCRA’s new(ish) permit wizard. It hasn’t been working since Saturday. After waiting on hold for an hour today (Wednesday), I was told that they’re aware of the problem but had no idea of when it would be fixed and ready to use. I’d bet that I’m not the only frustrated local planning renovations has been frustrated by this glitch.”