Email signup

If you’ve recently gotten “several wmata auto load charges” you are not alone

C asked on Saturday “anyone else experiencing several wmata auto load charges today? 5 so far for me today and cards show no use.”

Others replied:

“I had just 1 charged even though my account hadn’t dipped below the threshold, also the SmarTrip phone app logged me out which its not supposed to do”

“I got 2 emails this morning, but it looks like they’re for old reloads. My balance doesn’t reflect added money. Irony is that my balance is actually currently below the threshold to add money”

“I got a bunch of emails for charges that auto loaded in the past 6 weeks. They were accurate but it was strange”

“I’ve gotten 3 emails and I haven’t even been in the country for the past 3 weeks! Glad it’s not just me…”

If you are having an issue Metro suggests: “Please give us a call at 1-888-SMARTRiP so that we can review your account.”

Recent Stories

Photo by Diane Krauthamer You can talk about whatever is on your mind – quality of life issues, a beautiful tree you spotted, scuttlebutt, or any random questions/thoughts you may…

“Machee Creates (left) at 2021 Park View Holiday Market (photo: Park View Market)” From an email: “The Park View Market returns to Hook Hall this December for their third holiday…

A reader reports: “Photo taken at 3:14pm with fire department on scene. The tent was fully ablaze.”

“Dear PoPville, Help us solve a Shaw neighborhood mystery: there’s been an incessant buzzing sound around the intersection of 7th and S St NW for weeks now. It sounds like…


Motherload is an autobiographical dark comedy about the wounds that accompany complicated mother-daughter relationships and the ways in which deep friendships-in all their crass glory-can heal and uplift. Together, Jenna and Justine work through their shared baggage – around dating,

Flying V vs Super Art Fight

Flying V has been saying for years that pro wrestling is an art form – this past summer Super Art Fight challenged us to put our pencils where our punches are (or something like that) and proposed the most epic


Subscribe to our mailing list