Washington, DC

“Dear PoPville,

Earlier this year I was laid off due to COVID and since I worked in Maryland I received a Maryland unemployment card, however because I live in DC my card was flagged for fraud and closed. I went through the process to open the card again and the state unemployment agency certified my identity, but I still don’t have access to the money I had on the card when I was unemployed.

I’ve called the unemployment office 27 different times now and have been trying to resolve this issue since early March and each time I get the same “We’re sorry your call cannot be completed at this time” voice whenever I call.

Do you or anyone know of an email or any other number I can call to hopefully get this resolved?”

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