Photo by abby chicken
From a press release:
“MGM National Harbor – MGM Resorts International’s (NYSE: MGM) (“MGM Resorts”) luxury resort and casino located in the heart of the nation’s Capital Region – will reopen to the general public at 6:00am on Monday, June 29 following its closure earlier this year amidst the coronavirus crisis. MGM National Harbor’s amenity offerings initially will be limited with plans to open additional venues in the coming weeks and months.
Health & Safety
In May, MGM Resorts released its comprehensive “Seven-Point Safety Plan,” a multi-layered set of protocols and procedures designed in conjunction with medical and scientific experts to mitigate the spread of the virus, protect customers and employees and rapidly respond to potential new cases. As time passes, the company will continue to evaluate and evolve its safety protocols. Key initiatives from the MGM Resorts plan as well as specific to MGM National Harbor include:
- Employee screening, temperature checks and COVID-19 specific training
- Employees and guests will be required to wear masks in public areas. Masks will be provided free of charge
- Guest temperature checks at casino floor entrances and hotel front desk
- A physical distancing policy will be implemented, with floor guides serving as reminders
- For areas where physical distancing presents challenges, plexiglass barriers will be installed, or other measures will be used to reduce risks
- Standalone handwashing stations designed by MGM Resorts conveniently located on the casino floor
- Contactless Check-In through the MGM Resorts App will allow hotel guests to go through the check-in process on their personal devices, minimizing interactions
- Guestroom Attendants will wear masks and gloves while cleaning each room and will change gloves between guestrooms
- In addition to increased and enhanced routine cleaning of guestrooms and public spaces based on CDC guidance, electrostatic sprayers will be utilized in many large public spaces so that disinfectant is applied efficiently
- Digital menus will be available to view on personal mobile devices via QR codes in the resort’s food and beverage outlets
- To minimize groups congregating while they wait, restaurant guests will receive text message notification when their tables are ready
- MGM has compiled its own internal team and processes to respond if a guest or employee tests positive for COVID-19. We ask that if a guest tests positive after visiting one of our properties, they alert us through a special email address ([email protected]). We will immediately report any positive test results to the local health department and assist with contact tracing to support the health department investigators.
Per the Governor’s guidelines, the property will adhere to a 50% capacity limit.
A glimpse at what guests can expect:
- ROOMS & SUITES – Relax in one of MGM National Harbor’s rooms and suites, featuring panoramic views of the Potomac River and the Capital Region. Digital innovations will allow guests to utilize contactless check-in and digital key features. Guests will have their temperature checked at the hotel front desk.
- CONSERVATORY & POTOMAC PLAZA – Explore MGM National Harbor’s Conservatory, which will present “Blossoms and Butterflies,” paying homage to the world-famous cherry blossom trees. Potomac Plaza, offering panoramic views of the DMV, will also be accessible. For guest safety, new traffic patterns and physical distancing protocols will be in place.
- GAMING – Place your bets in MGM National Harbor’s 160,000-square-foot casino, including slots and table games. To promote physical distancing, every other slot machine will be disabled, and plexiglass barriers have been installed at many of the table games. At security checkpoints to enter the casino floor, guests will have their temperature checked via thermal scanner. Poker will not be available in this first phase of reopening.
- DINING – Enjoy a selection of MGM National Harbor’s dining venues, including Voltaggio Brothers Steak House, Ginger, the food hall at National Market, and Bellagio Patisserie. Guests will utilize digital innovations such as QR codes for menus and text messaging for reservations.
- BEVERAGE – A number of the resort’s lounges will be available, including Blossom Felt Bar & Lounge and the Lobby Bar.
- ART – Immerse yourself in MGM National Harbor’s Heritage Art Collection, including stunning pieces by more than 70 local and national artists.
- RETAIL – Sundries, snacks and souvenirs will be available at MGM & Co.”