Dear PoPville

“What is the protocol or expectations regarding apartments and food delivery service?”

“Dear PoPville,

What is the protocol or expectations regarding apartments and food delivery service from places like postmates, Grubhub, etc.? Do you expect them to come to the building front door or to come upstairs to your apartment door? I live in a small building with just 12 units and no lobby or doorman. I can easily buzz people in but find that they often expect me to come down. Just curious what the norm is so I don’t expect something which isn’t really included.”