Washington, DC

Photo by PoPville flickr user Mathew Friedman

“Dear PoPville,

The last several weeks the next bus arrival website (and apps using Metro’s data) have been WAY off.

1. Bus location and arrival data routinely doesn’t show up–it’s like every other bus is a ghost, totally invisible.
2. When bus arrival data shows up, it bounces around substantially. For example, I checked the website app at 8:10 a.m. and saw the bus was supposed to show up in 15 minutes (8:25 a.m.). When I checked again at 8:15 a.m., the bus was 2 minutes away, arriving at 8:17 a.m. That’s nuts. The ETAs are insanely inaccurate when they are listed.

Fellow bus riders have noticed the same problem (we’ve had plenty of time to compare/vent while waiting for buses). Has anyone else noticed this? What might have caused this (it used to be SO accurate!)? How can we get it fixed?”


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