metro

“anyone else have issues with fare purchased online loading onto Smartrips?”


Photo by PoPville flickr user nevermindtheend

“Dear PoPville,

Do you know if anyone else has had issues with fare purchased online loading onto Smartrips? I purchased fare on January 15, followed the instructions re the waiting period and nothing happened. I reached out to WMATA customer service who essentially said “just keep tapping until it shows up.” I load it from my benefits card which runs from the 15th to the 14th so I can’t load more money from my benefits card yet. I wanted to know if anyone else had similar issues! Oh, and I ride the bus which has different waiting periods.”

Ed. Note: OP is NOT a fed affected by the shutdown.