“anyone else have issues with fare purchased online loading onto Smartrips?”

by Prince Of Petworth February 7, 2019 at 12:45 pm 0


Photo by PoPville flickr user nevermindtheend

“Dear PoPville,

Do you know if anyone else has had issues with fare purchased online loading onto Smartrips? I purchased fare on January 15, followed the instructions re the waiting period and nothing happened. I reached out to WMATA customer service who essentially said “just keep tapping until it shows up.” I load it from my benefits card which runs from the 15th to the 14th so I can’t load more money from my benefits card yet. I wanted to know if anyone else had similar issues! Oh, and I ride the bus which has different waiting periods.”

Ed. Note: OP is NOT a fed affected by the shutdown.

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