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“Our car was hit by an Uber driver last week…anyone have have advice working with Uber and their insurance company, and more importantly, anyone have a reputable repair shop?”


Photo by PoPville flickr user Clif Burns

“Dear PoPville,

Our car was hit by an Uber driver last week while he was carrying a passenger. Uber’s insurance will cover the damage, but only up to what they assess repairs should be, based on the pictures we sent them. Our car is currently undriveable, due to the damage to the passenger side, and it may be a pretty costly repair to get everything right. I’m concerned that Uber will underbid the damage, coupled with the risk of going to a repaid shop that will overbid the cost of work. So my question is two-fold; has anyone gone through this process and have advice working with Uber and their insurance company, and more importantly, anyone have a reputable repair shop for a Prius that’s in the DC/Maryland area? Thanks!”

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