Photo by PoPville flickr user fromcaliw/love
My pup’s day care accidentally closed the car door on his tail and broke it (pretty bad break with bone exposed). They immediately took him to Petworth Animal Hospital around 5:55pm on a Wednesday evening. They admitted him and promptly closed at regular business hours at 6pm. At 6:20p after speaking to the van driver by phone, he said I will get my dog back from the vet on Friday (2 days later), which I found unacceptable and immediately called the vet.
To my incredible shock, their phone was unavailable and I wasn’t even able to leave a message because the mailbox was full! At that point I had no idea whether my pup received any care or what state he was in. I also called my regular vet in Dupont and asked if anyone had requested his records, they had not. Note, this was Wednesday evening and Petworth Animal Hospital does NOT have hours on Thursday. I spent all night agonizing about the state of my pup and drove first thing in the morning to see if I could retrieve him. I spent 4hrs in the rain waiting for someone to show up at NOON at which point
(after some rude words) I was able to get them to release him. My pup was in so much pain he was barely able to stand! When we walked into the street, he peed for an incredibly long time, indicating to me that over the previous 18 HOURS he had no bathroom breaks. His tail was not bandaged, he wasn’t wearing a cone and was likely tending to his wound over that period. No one contacted for his regular vet for medical records or me to explain the medical situation. So these people admitted an incredibly hurt dog, did not have his medical history, and did not administer any care allowing him to suffer for 18 hours. It was not only irresponsible for him to have been admitted in the first place, it was was downright cruel to abandon him the way they did!”