Lengthy “Letter from Councilmember Cheh on the Proposed Ward 3 Shelter for Families Experiencing Homelessness”

by Prince Of Petworth June 9, 2016 at 3:00 pm 35 Comments

3320 Idaho Avenue, NW

From Councilmember Cheh’s website:

“Dear Neighbors,

There has been a substantial amount of discussion and questions related to the District’s plan to close DC General and replace it with smaller, community-based shelters for families experiencing homelessness. These shelters are to be safe, secure, attractive, and spread throughout each ward of the District, with one such shelter to be built on part of the land adjacent to the Second District Police Station, 3320 Idaho Avenue, NW. Many of the questions and topics of conversation have overlapped and touch on complicated matters, so I’d like to begin with an overview of the situation. Let me also say that issues like homelessness necessarily come loaded with strong emotions and suggestions that people raising concerns are acting out of self-interest or unsavory motivations. In fact, there are legitimate concerns that are worthy of discussion, and I assume that the questions put to me—questions I will endeavor to speak to here—were put forward in good faith and with the best of intentions.

At the outset, it’s helpful to understand how we got to where we are. The challenges of homelessness are not new, nor are the efforts of countless individuals, advocacy groups, and government officials to meet those challenges. But it’s worth understanding that how society approaches human service programs has changed substantially in the past twenty years. Traditionally, we have moved individuals through phases between homelessness and independent housing. So, for example, we traditionally would have gotten people off the streets and into a shelter, then to a halfway house, and ultimately into their own homes. Then, beginning in the 90s and taking hold here in the District in the early 2000s, we moved to a system of Housing First. The efficacy of moving people straight into housing and surrounding them with services worked, and many thought that shelters would no longer be necessary. So, when the District concluded in 2007 that D.C. Village, its old emergency shelter for families, had to be closed, most assumed that those families could quickly be moved into housing. Unfortunately, Housing First does not prevent the need for shelters where families can stay while they look for and secure new housing. Faced with nowhere to house these families, the District began placing them at DC General. What the District lacked when it closed D.C. Village was a plan to address the full scope of issues facing families experiencing homelessness. And it is here that we find the critical distinction between 2007 and now: now, we have a plan and it includes short-term temporary housing, or shelters.

In 2015, the District published its Homeward DC plan. It is not simply a statement of principles; it is not just aspirational. It is the culmination of substantial work by the District’s Interagency Council on Homelessness (ICH), advocacy groups, and interested individuals, with technical support from the federal government, and it sets the ambitious but morally required goal to end long-term homelessness in the District of Columbia by 2020. Of course, homelessness itself will never be eliminated, but this plan aims to make homelessness in the District a rare, brief, and non-recurring experience. The plan is technical, informed by the latest social science, and data-driven. Its execution has been entrusted to Department of Human Services (DHS) Director Laura Zeilinger and ICH Director Kristy Greenwalt, both of whom have substantial experience and expertise at the federal U.S. Interagency Council on Homelessness, where Director Zeilinger was Executive Director. And the plan is comprehensive, reforming the way that our homeless services are provided to (1) prevent homelessness in the first place, (2) provide adequate but manageable smaller, community-based shelters, and (3) invest in affordable housing. This is an important point that is too often overlooked: we don’t have to replace, 1 for 1, the beds in DC General and the hotels currently occupied by families experiencing homelessness because our top-to-bottom reform of human services are reducing the number of families that need shelter in the first instance (since September, our new prevention program has prevented homelessness for more than 1,200 families) and will move those families who do need shelter through the system more quickly.

We need to confront the notion of “homeless shelters” and the specters that term can raise. So let’s be clear about what the Homeward DC shelters are and what they are not. Specifically, these are shelters for families with children experiencing homelessness. These families are predominantly single parents (75%). They largely have very young children (41%). And they overwhelmingly were previously living with family or friends but had to leave (80%). Only 1.9% of our homeless adults in families have a substance abuse problem, and 27.1% of adults are employed with the majority of the rest receiving some form of income. This shelter will not ask residents to leave during the day. There are no overnight visitors. The shelter will provide meals with high nutritional standards, meals will be brought in by a vendor, and there will be no messy cleanup operations. And the shelters will have both good neighbor agreements and a staff that is integrated with the community. I’ll talk a bit more about these later.

But why smaller shelters throughout the District? Why not a brand new, clean and safe version of DC General? These are resilient individuals who need our help to stand back up; but many of them are escaping traumatic situations. Indeed, many mothers experiencing homelessness have been victims of domestic violence, becoming homeless in order to escape the abuse. And homelessness itself is a traumatic experience. As we design these shelters, we need to be mindful of these facts. In particular, studies show that smaller shelters that allow for greater interaction between residents and staff make these traumatized individuals feel safer and more comfortable. And, as is true with healthcare and schools, the smaller the ratio between individuals and service-providers, the better people fare. And, finally, smaller sites mean greater potential for more community partners and non-profit relationships. Currently, there is only one nonprofit big enough to handle the DC General contract. Smaller shelters will allow us to diversify and take advantage of new and dynamic methods of providing human services. They will also help to assure that there are not smaller DC Generals across the city.

So, if smaller shelters are so effective, why not more, even smaller shelters? These shelters will bring robust services to the residents to help put them back on their feet. On-site programs will include rapid connection to permanent housing programs; housing search assistance; social work staff; early childhood screenings; school liaisons; financial and budget management services; and linkages to education, training, employment services, and health care. There will likely be between 10 and 15 staff on site ranging from case management to social workers to administrators. These services have to be provided at each shelter. And so economies of scale, weighed against the value of smaller shelters and the aim to spread these shelters throughout the District, leads to a conclusion that the shelters should house up to, but no more than 50 families, a limit imposed in the law for all the replacement shelters.

The shelter for Ward 3 will be located alongside the Second District Station. It is not a perfect site because there are no perfect sites. But it is a very good site. In analyzing the characteristics of any site, the executive concluded that sites needed to be (1) roughly 30,000 square feet, (2) close to public transportation, (3) economically feasible, and (4) large enough and completed in time to help close DC General. The Second District Station’s plot has at least 47,000 square feet of land to build upon—land that does not include the dog park, playground, or community garden. The site is located on several major bus lines that cross town (and it is worth noting that shelter residents are more likely to need—and have shown a preference for—access to buses rather than more expensive metro trains). The police station is District-owned land, allowing us to save significantly on lease costs. And, with a cap of 50 families, the site balances the needs of replacement facilities for DC General with the need for small, community-based shelters.

The site on Idaho Avenue will, of course, have an effect on the surrounding neighborhood, and many have asked what the plan is to obviate those effects. Although some concerns are likely unfounded—a discussion I’ll turn to presently—others will require resolution through collaboration between the government and the surrounding community. But the fact that the site poses challenges is not disqualifying; again, there is no perfect site. In criticizing this site, though, some have argued that the community was not sufficiently engaged. On the one hand, the location of public buildings—schools, firehouses, mental health facilities, etc.—is not something we ordinarily do by a show of hands because one’s views are likely to be influenced more by how close one is to the site and less by an objective evaluation of it. On the other hand, after the Mayor announced her plan, the Council engaged in significant public evaluation. There were hearings, public meetings, published letters, and substantial press coverage. On a number of occasions, the Second District site was mentioned as an alternative, and that alternative, in fact, came from residents. The location works well because it is on District-owned land, and so I referred it, together with two other sites suggested to me, to the Mayor. Later, when the Council comprehensively reviewed the Mayor’s plans, it became clear that the selected sites—leases on private property—were simply too costly. At that point, the preference for moving sites to District-owned land became paramount. For Ward 3, that meant the Second District site was the clear choice. Again, is the site perfect? Surely not. But, whatever failings may exist, I believe they can be resolved as we move forward.

And therein lies the important point: the fact that a site has been identified is just the beginning of the process. We had to begin by deciding to close DC General and commit to residential sites. Now that those decisions have been made, we can begin the work of how to best situate the shelter in our community and provide a supportive environment for our neighbors in need. Let me turn, then, to what the likely effects are and what we can do to respond.

The new shelter will not negatively affect the ability of our police to function. I’ve spoken with Commander Gresham, and MPD will be involved in the planning process to ensure that station operational concerns are addressed. Similarly, concerns related to traffic and construction will be addressed in the normal course, as they would with any development project.

Other concerns raised about the project relate to property values, neighborhood dynamics, and John Eaton elementary. As to the first matter, we expect no significant decrease in property values based on the siting of these shelters. As an initial indicator on this point, if property values were to decrease substantially—as some have suggested that they will—then the property taxes would accordingly decrease and the overall package would have a fiscal impact. Our independent CFO, who must evaluate our legislation for such negative effects, has predicted no such impact. Moreover, the social science on the topic simply does not bear out that notion; for example, a 2008 study by the Furman Center for Real Estate & Urban Policy concluded that supportive housing in New York City over a period of 18 years produced no negative effects on the surrounding property values (no doubt some will note that the study evaluated supportive housing and not shelters; there is little recent scholarship on shelters per se because most jurisdictions are not building new shelters). The Urban Institute reached similar conclusions (actually finding that supportive housing increased property values) in Denver in 1999.

As to the second concern, several people have suggested that this neighborhood is simply too expensive to comfortably house families experiencing homelessness. Here, though, it is critical that we remember that these are families in crisis. The intent of the shelter is not to house people in an area where they will find housing or shop. The shelter is to provide a temporary (60-90 days), safe space where these families can get back on their feet, where food is brought to them, and where the services that they need can be marshalled. This shelter will give Ward 3 a way to assist in the District-wide strategy to help families to transition out of homelessness and into permanent housing.

And as to the third concern, the likely effects on John Eaton are less than what I think many imagine, and whatever effects there are can be addressed. As has been said before, approximately 80 children are expected to reside at the shelter. Of those, approximately 45% will be below the age of 4, approximately 45% will be elementary-school aged, and another approximately 10% will be middle-school or high-school aged; this means there will likely be only 36 elementary school-aged children. If current trends hold for elementary school-aged children, i.e. that the vast majority of parents will choose to keep their children in their previous school to minimize academic disruption, then only 2-4 students will actually attend Eaton. Some have argued, though, that the excellent education at Eaton is likely to draw more of those 36 children. Assuming that all of those children are elementary school-aged, and even assuming that all of those children want to attend Eaton—both unlikely scenarios—the school can nonetheless adapt. Fifty-five percent of Eaton students are out-of-boundary. If there is reason to believe that the enrollment will increase, adjustments can be made to decrease the number of new out-of-boundary students who are enrolled, opening up spots for children in the shelter. What’s more, students living at the shelter will be treated in the same manner as students who move outside Eaton’s boundary during the school year meaning that they have a right to attend the neighborhood school; but when they leave the shelter, they may complete the school year but may not remain at the school for the next school year. Thus, any students at the shelter who opt to enroll at Eaton for all or part of a school year will only remain there temporarily. Eaton is also slated for modernization in 2022, which can be accelerated if necessary to meet the needs of a larger student body. And, finally, those shelter students who do enroll bring with them at-risk funding dollars, which means they will, in fact, bring more resources to Eaton.

So, as I said, we are at the beginning of this process. Moving forward, there will be a great many opportunities for collaboration to realize the best shelter possible for this location. The Department of General Services (DGS) will come back to the community with site and design plans. And once DGS develops the design, there will need to be zoning relief (indeed, any shelter would require an exception, regardless of location). Zoning cases necessarily involve a hearing and participation of ANCs and affected neighbors. I have also asked, and the executive has agreed, to form a community advisory group. And DHS has committed, as I mentioned above, to enter into Good Neighbor Agreements. These agreements—which will vary from site to site but which will likely involve DHS, DGS, the service provider, ANC and civic associations, and representatives of relevant school associations—are negotiable and will be unique to each community and foster the establishment of long-term relationships. They will provide a structure and process for the resolution of conflicts in a neighborly way. The agency expects these agreements to include provisions regarding property maintenance, safety and security, conduct, and communication and mutual respect. They will include contact information for all agencies to ensure the District is able to respond quickly to challenges identified by neighbors. The agency also hopes the process will provide an opportunity for neighbors to identify ways they are able to share their time and talents with the facility or residents, something that many residents have already expressed an interest in doing.

I hope that the information provided here gives a better view of where we are, how we got here, and where we can expect to go.


Mary M. Cheh”

  • Anonymouse

    That’s a whole lot of words saying not much of anything.

    • Franklin

      Was thinking the same exact thing and I support the whole measure. If this was meant to inform or allay concerns, it did a bad job.

  • Philippe Lecheval

    Clearly she is not into the whole brevity thing.

  • anon

    Meh. She lost me at “I assume that the questions put to me—questions I will endeavor to speak to here—were put forward in good faith and with the best of intentions.”
    Because I doubt it.

  • Spectator

    Bowser’s decision to shroud the location selection process in secrecy has unfortunately poisoned this shelter from the beginning. Cheh and Zellinger repeated largely these same arguments at the first Ward 3 meeting back in February. So there is a credibility problem when the Council decides to change the sites at the last minute.

    That said, this location makes far more sense than the previous one for the reasons Cheh enumerates. It is just too bad Cheh did not challenge Bowser’s financial plans at the beginning.

  • HIll Easter

    I don’t live near any of the shelter sites, but it is crazy to tell people that their property value will not drop. There is some “100% below AMI” (new construction) houses coming close to me, and I’m very worried about my property value. It is not a NIMBY argument, if my property value goes down, it will adversely impact me. I would also be very worried about the school argument. It is not difficult to fool DCPS into thinking you live in bounds (hello MD residents). I would be very worried about the impact on the local elementary school. Telling residents that this can be address during a phantom proposed modernization….well we all know how that goes.

    • anon

      Drop, as in, actually go negative in real dollars? Absent some seismic shift, that seems impossible. Rise somewhat slower? Sure, maybe. But that’s an argument against building any new housing supply, and, given our macro housing crisis, it’s a selfish and terrible argument to make.

    • FridayGirl

      “It is not a NIMBY argument, if my property value goes down, it will adversely impact me.”
      Wait, isn’t that the exact definition of a NIMBY argument — “I’m all for this just not in a way that affects me”?

      • LittleBluePenguin


      • Gp

        No, it’s saying, make this equitable. Drops in housing values are no laughing matter.

        • MtP

          What does “equitable” even mean in this matter? Seems like “equitable” means build it, just “not in my backyard.” If you believe property values are lowered by a shelter like this (which I do not), then SOMEONE’S property values are going to have to be lowered, these people just don’t want it to be their’s. AKA the exact definition of NIMBY

    • HaileUnlikely

      There is strong evidence that your property value will drop if you get a shelter with hundreds of beds for homeless individual men across the street. There is little evidence one way or the other if you get a smallish shelter for families across the street. What little evidence there is suggests that the impact will be small, and possibly positive, for property values, provided the place is well-built and reasonably well-run. (In general, non-vacant buildings are better for property values than vacant buildings, unless they are truly awful.)

    • Rex

      I live right next to DC Gen and property values have not gone down. They’ve shot up at incredible rates, just like other parts of the city. And that’s next to a decrepit facility holding 500 families not 50 in a renovated space as these smaller shelters will be.

    • Formerly ParkViewRes

      I don’t think you know what you’re talking about. My house is on the same block as public housing, very well known public housing that does not have a good reputation and our property value has done nothing but increase at a very fast rate.

      • shmoo

        i think those two situations might not be comparable tho. Your property could have started at a much lower price, so for example (and not saying your place is priced this way, by just by way of example) your house cost 100k when you bought it and you knew it was across the street from a shelter. Now, becuase of the way the city is improving, your place is worth 200k. Thats a great return on investment. Now, imagine you spent 1 million dollars on your house when there was no shelter or plans of shelters being put across the street. now, a shelter goes up across the street. You are telling me the return on investment will be as large (percentage-wise)?

        • HaileUnlikely

          I agree that the situations are not comparable and that the logic in the previous post is soft, but maintain that there is no relevant data to support the conclusion that building a new small shelter for families on land that was previously vacant will lower neighbors’ property values. I wouldn’t want to have to bet on it one way or the other, as the total amount of relevant data is small; however, the little extant data suggests that it will not hurt neighbors’ property values.

        • Formerly ParkViewRes

          They’re not directly comparable, no, but I agree with Haile. I don’t think having a shelter in a market like DC is going to lower property values. And in a city I don’t think you can expect to never have something built near you. Development is going to happen and a city needs shelters.

          • anon

            Nor outside of a city, for that matter. Things need to get built as long as our population keeps increasing and technology makes transportation more and more available. We should do much better about being efficient about it so we plan more and sprawl less, but nobody should feel like they own their nearby infrastructure or plots of land they don’t currently own (and even those could potentially be taken by eminent domain and it wouldn’t necessarily be a grave injustice).

  • anon

    TL;DR, please?

  • neighbor

    This is like a the worst kind of undergraduate english paper: The kind where the student has said “Well maybe if I say all of the things, one of them will be right.”

  • jrr

    I actually thought Cheh’s letter was pretty good. Albeit not brief, but it did address a lot of the issues/concerns in Ward 3. The answers may not be satisfactory, but there was obviously serious time sunk into her response, which show’s she’s at least listening to her constituents. Full disclosure: I live in Ward 6.

    • Anonymous

      I thought it was a good letter as well. I suspect that there’s nothing she could have said that would be satisfactory to the people who don’t want this shelter in their neighborhood.

    • Devon Roberts

      Site selection was in no way well-researched. Mary herself said the location ‘bubbled up in conversation’ with the neighbors who wanted the shelter moved from its original spot on Wisconsin. No thorough, comparative analysis of the different possible locations has been completed. No impact studies on the police station, etc, have been done. Mary is now trying to mollify a community disturbed not necessarily by the shelter per se, but disturbed by the shabby planning and poor process.

  • ODatpizza

    There’s no way that shelter is going to be built on that site. Cleveland Park and TenleyTown throw fits whenever anything aside from single family homes is proposed. The neighborhood wants to limit change ( it look years for the newly built development by the police station to get approved , and that was a mixed use development with a new supermarket) and a shelter for families doesn’t fit within the sterilized suburbanish brand that they’ve created . I commend Cheh for trying to make an argument but I doubt it will sway anyone, it might actually cost her during the next election.

  • Dupont1332

    Anybody know how easy it is to leave the temporary shelter after 60-90 days, live with a family member for awhile, and then reenlist as homeless? Are there any controls on gaming the system?

    • Ava16

      I don’t believe there is a limit on staying in the shelter for 60-90 days. Its not like they would just kick you out once you hit the 90 day mark as that would defeat the purpose of the shelter. That is just the goal length of time to get people off the streets and into permanent housing. That’s to say, an ideal homeless system would house a family in less than 90 days.

      • Dupont1332

        Thank you for your civil response.

        Whatever the length of time there’s nothing stopping someone from moving out to “granny’s” place for a bit and then re-upping for another stint is there? You could recycle indefinitely if that’s the case. Just curious since the letter doesn’t address this issue.

        Also, if these people are traumatized how are they able to find jobs? Is trauma a medical condition that requires drug or other treatment? Do they have to report to the authorities where and how often they apply?

    • HaileUnlikely

      Yeah, that’s it. I’m going to “game” the system and pretend I don’t have anywhere else to go, when I really do, so I can chill in one of these sweet shelters. Are you m*f* serious?

      • textdoc

        HaileUnlikely says it like it is!

    • Blithe

      No, but I’d love it if you’d give up your cushy “Dupont” address — an assumption on my part, I know, and find out for us. Perhaps you could first attend a “failing” school, and see where your education gets you in this rapidly gentrifying city. Then maybe you could have a health care emergency with accompanying debt that screws up your credit, making jobs and permanent housing that much harder to attain. Okay, then go flop in a friend’s basement for a bit until they get tired of you, and get lucky enough to get a place in a temporary shelter. Now, I’m guessing the next part will be a challenge, but you’ll have to ignore all of the well-meaning efforts to find you permanent housing, find another person who gives enough of a sh*t about you to let you crash at their place, get back on the list for temporary housing, and hang in there until you get another spot. — something that I’m guessing could take awhile, given the numbers of folks who might be on the list ahead of you. Then, maybe you can let us know how the “gaming” works. I left out the part where you’d have to also be raising kids to be eligible for a placement in a family-focused shelter, but you can add that part in when you report back.
      tldr: I’d guess that the vicissitudes of life coupled with a limited number of slots would make gaming the system difficult. Perhaps you could report back on this?

  • 18th Street

    If these are short-term housing options, why would kids be enrolling in the local school? Can you enroll in a school for 90 days?

  • neonsparkles

    Despite being supportive of the shelter plan, I originally clicked on this link convinced that I would disagree with something in the letter.
    I’m happy to say my bias was wrong. I agreed with everything she wrote and thought she addressed the many concerns, real and imagined, that I know we’ve all seen discussed on the site.
    I’m not sure why there’s criticism for the letter being lengthy. Sure, it won’t change everyone’s minds, especially those of the NIMBY and/or anti-social services persuasion. However, citing studies and a detailed list of past & present research/meetings/plans can only serve to strengthen her argument and make sure she’s not being accused of ignoring her constituents.

    • Dupont1332

      Pardon me, but who gets to decide which concerns are real and which are imagined. Mary Cheh or a government bureaucrat?

    • Devon Roberts

      Read the 1999 Urban Institute study she cites, and see if you continue to feel the same way… I think you’ll find that Mary and the Council have not done their due diligence on this issue. Understandably, the mayor and the council seem to just want to move this issue along quickly and get it done, and hope for the best — believing they can sort it all out down the road. But some real research and planning, difficult though it may have been, would have given the community confidence, buy-in, and ultimately been in the best interest of homeless families. This is wing and a prayer governance. It’s too bad.

  • Devon Roberts

    Mary is a smart person, so why does she continue to cite the 1999 Urban Institute study regarding the impact of shelters on property values? That study showed that small shelters (under 18 units) potentially had a ‘positive’ impacted on the value of BLIGHTED neighborhoods. The study goes out of its way to caution against misconstruing this data. Yet Mary cites it as somehow being applicable to a much larger shelter in a wealthy neighborhood. Why? I can only assume she actually read the study she cites, so either she is being sloppy and careless, or disingenuous. Let’s assume she puts it forward ‘in good faith’, as she says. So, we are left with sloppy and careless. That characterize this entire process regarding the shelter plan. This entire effort, worthy as it is, demands more careful study before it proceeds.


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