Washington, DC


From Capital Bikeshare:

“For the first time in our four year history, Capital Bikeshare will undergo a significant upgrade to the operational software that powers the system. The upgrade will improve the user experience for our members by expanding the management tools available to the program’s governing jurisdictions, and to our operations contractor, Motivate International Inc. (formerly Alta Bicycle Share). The new system software will also allow us to begin testing new equipment for future expansion.

The upgrade process will begin at 7pm on Tuesday, February 3, and last between 16 to 24 hours, during which time there will be a significant impact on users of the system. During the upgrade:

Credit card rentals will not be available at Capital Bikeshare stations
Key-holding members (annual, monthly, daily key) will not be able to rent bikes from the same station more than once during the upgrade process. However, these members will still be able to rent bikes from one station and drop them off at the same or another station
New memberships or renewals will not be available on the Capital Bikeshare website (www.capitalbikeshare.com)
Updates on station and bike availability will not be generated for websites, maps and mobile apps (including Spotcycle)
The “time credit” feature will not be available at Capital Bikeshare stations

Because credit card rentals at stations will not be available, we will temporarily stop kiosk membership sales for 3-day passes on Saturday, January 31 at 7pm, and temporarily cease all 24-hour membership sales on Monday February 2 at 7pm. Short term rentals will be available again upon the completion of the software update.”


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